AdventHealth Information Technology

Location: Remote

All the benefits and perks you need for you and your family:

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time, Mon-Fri 8-5 Eastern

The role you’ll contribute:

The Epic Beaker Clinical Intermediate Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems.

The Epic Beaker Clinical Intermediate Analyst must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.

The value you’ll bring to the team:

Demonstrates proficiency or advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products

Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements

Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality

Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system

Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.

Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.

Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required

Troubleshoots issues or system deficiencies and initiates escalation procedures with minimal supervision as required. Provides recommendations for resolution of the problems found

Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Provides guidance and acts as a resource for other analysts, project managers, and consultants

Actively participates in project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.

Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support contact for the application's end-users

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:

Epic Certification or ability to complete certification within 3 months of completing classes.

Demonstrates functional knowledge of one of the following applications: Epic Beaker (Genlab, Blood Bank, Microbiology, Anatomic Pathology, Outreach Services, Medical Device Integration, Point of Care Device Integration or Reference Lab Interfaces). Requires specialized depth and/or breadth of expertise in one of the discipline or fields mentioned above

Theoretical and practical knowledge and expertise of clinical/technical workflows

Technical skills and aptitudes in computer-related applications or functions in Information Systems-related aspects of laboratory testing and processes

EMR application/implementation experience.

Experience communicating complex technical concepts to a non-technical audience

Ability to read text and numbers in English, and comprehend, measure, calculate, reason, and match

Demonstrated creative problem-solving approach and strong analytical skills

Mature, independent professional judgment with minimal supervision and the ability to handle confidential information within AdventHealth guidelines and applicable regulations

Ability to make appropriate decisions in stressful situations and handle multiple priorities and projects

Must have strong written and verbal communication skills , ability to communicate effectively in English both verbally and in written form with persons of varied backgrounds in a respectful and professional manner

Ability to build and maintain effective productive teams and appropriate peer relationships to facilitate organizational objectives

Ability to accurately learn, validate, implement, train others, and apply new computer-related applications and programs

Creative, self-directed, with initiative to develop and implement new programs

Work with minimal guidance

Rapid Learner

Advanced of Microsoft suite of products

KNOWLEDGE AND EXPERIENCE PREFERRED:

5 years of clinical or technical background preferred

EMR application/implementation experience preferred

EDUCATION AND EXPERIENCE REQUIRED:

College Degree (A.S, Diploma, B.A., B.S., or commensurate experience) in Chemical or Biological Science, healthcare-related field, or Information Technology, and

Five years analytical, and/or technical experience in Clinical or Anatomic Laboratory setting, Laboratory Information Systems or IT healthcare field, specifically in systems applications and programs

Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.

Epic Certification or ability to complete within 3 months of completing classes

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

Maintenance of current licensure or certification related to area of specialty (OT, OT, SLP, RN, RPH, etc.)

Epic Certification or ability to complete within 3 months of completing classes

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

Beaker CP Certification Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Information Systems

Organization: AdventHealth Information Technology

Schedule: Full-time

Shift: 1 - Day

Req ID: 25001100

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.