Baltimore, MD, 21217, USA
16 hours ago
IT Field Service Technician- Retail
Description: The primary role of the Store Technology Field Service Technician is responsibility for the overall maintenance and operation of retail store level technologies such as point-of-sale systems, personal computers, computer peripherals, and data networks. Responsibilities: • Install, diagnose, repair, maintain and upgrade all store technologies such as point of sales systems, desktop PCs, network equipment and peripherals such as bar code scanners and printers. • Identifies, researches and resolves technical problems in conjunction with other Royal Farms’ Information Technology personnel. • Complies with and helps to enforce standard policies and procedures with respect to Royal Farms Information Systems requirements and PCI DSS standards. • Works with hardware/software vendors to ensure equipment and software are running to optimal standards. • Works with store leaders and Royal Farms maintenance department in resolving facility related issues that impacts store technologies. • Performs other duties as assigned. Required to be on call for emergencies. Requirements Minimum Qualifications: • At least 2 years of experience in a multi-site, retail environment. • Ability to work with minimal supervision. • Experience with back office retail systems. • CompTIA A+ Certification. • The ability to problem solve quickly and professionally. • Must have reliable transportation and willing to be on the road. Preferred Qualifications: • At least 2 years of experience in a multi-site, convenience/petroleum store environment. • Associates Degree. • At least 2 years of experience with Radiant Systems point of sale and/or customer self service equipment.
Confirm your E-mail: Send Email