+ Focused IT primary Point of Contact that can be dispatched to expedite the support, participate and support Rapid Response Team, triage process and attend/support Daily Performance Meetings + Assist network support team and other infra teams for day-to-day troubleshooting and infra projects. + Assist Client SPOC with Reliability Calls for high priority tickets (P1/P2) investigation and resolution + Helps local hardware support team with checking printers and shopfloor peripherals. + Provides assistance to the hardware support team for applications or processes + Act as coordinator for resolving incidents related to any application support in manufacturing plant + Be a SPOC for BUIT, Local support and external vendors. + Resolve connection issues with weighing scales including replacement of defective MOXA and related network components + Coordinate with MLL Workstation engineering (WESS) team to resolve OS and workstation build issues including anti-virus/malware related setup and issues + Test connectivity for changes to network, including wireless, and patching + Coordinate with application owners to install the client applications and ensure that the applications launch as expected + Coordinate with equipment vendors for repair and maintenance + Initial troubleshooting for application issues and continue to provide coordination/escalation to resolution/conclusion. + Support base business-related IQ/OQ testing and technical change control activities **Pay Details:** $24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance