IT Field Support Technician / Texas Houston, TX **Local Only** Contract $20/hr - $30/hr Are you an IT Support professional who is bilingual in Spanish/English seeking your next opportunity? We have a contract opening for an onsite Support Technician who will provide onsite and remote technical hardware/software support for client computers, servers, notebooks and other technologies for the company. This six month + contract with the potential to go permanent is on site with free parking and business casual dress code with jeans allowed. ESSENTIAL FUNCTIONS: • Set up, configure, administer, and support server hardware/software and client devices (PCs, notebooks, etc.). • Provide on-site and remote technical support for resolving hardware/software issues based on Service Level Agreements (SLAs). • Monitor, tune, and configure servers using available tools; maintain and ensure effective server backups. • Perform system installations, upgrades to hardware/firmware, and OS patches. Plan, schedule, test, and coordinate updates, including OS scripts maintenance. • Document and communicate system changes, maintenance schedules, and incidents effectively across teams. Including keeping ticketing system updated. • Ensure systems adhere to company IT standards, policies, and security protocols. • Utilize the work order system to adhere to IT support schedules and guidelines; keep work orders up to date. • Provide second-level technical support for more complex client/server technical problems. • Deliver service and support determined by the current SLAs and ensure timely resolution of issues. • Perform other duties as assigned. JOB SPECIFICATIONS: · Demonstrates working knowledge of standard Windows operating system as related to PC system devices configurations and network configurations. · Ability to diagnose and repair PC and notebook systems. Understanding of client/server LAN/WAN environments · Ability to resolve both first and second level client hardware/software technical problems. · Ability to handle a fast paced, dynamic, volatile environment. · Ability to get along well and deal with people in all levels of responsibility. · High School Diploma required. Computer science degree or equivalent experience required. Bachelor’s degree preferred. Microsoft MCP certification for the current desktop operating system (preferred). · Ability to communicate well at all levels of the organization. PHYSICAL DEMANDS: · Regularly required to sit, stand, stoop, bend, crawl and walk. Ability to lift computers, weight up to 25 pounds. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Jessica Eisenberg **Specialization:** Technical Support