iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician I to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! Are you ready to take your career to new heights with a role that offers extensive travel opportunities? At iT1, we're looking for a dedicated IT Field Technician I who thrives on the road and excels in both internal and external responsibilities. As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images. In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year. If you're passionate about technology and love the idea of exploring new places, this role is perfect for you! Requirements + Travel 75% or more of the time to Client sites to execute specific project requests. + Provide excellent customer service and IT support during field visits. + Disperse equipment to the appropriate installation location onsite and install using best practices cable management. + Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports. + Validate equipment functionality. + Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives. + Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed. + Document all client issues and escalate to the Project Manager. + Create documentation as needed. Job Qualification Requirements:   + A minimum of 2+ years IT experience in a relevant position. + Knowledge of workstation deployment and PC applications desired. + Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location. + Experience installing and troubleshooting wireless access points. + Experience and knowledge of conference room solution installation and configuration. + Experience and knowledge of IT infrastructure and server technology. + Experience and knowledge with routers, switches, firewalls, and many other network devices. + Must have excellent troubleshooting and problem-solving skills. + Experience and knowledge of TCP/IP, DNS, DHCP, VPNs. + MCSE/MCSA/MCP, A+ and/or Network+ are desirable. + Must possess excellent time management skills. + Ability to work in flexible environment based on customer scheduling requirements. + Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy. + Able to lift 35 - 50lbs. Physical Demands May Include: + Lifting or carrying up to 50 lbs + Lift 50 lbs. + + Standing for long periods of time + Time spent in low postures (crouching, stooping, kneeling, bending) + Climbing (ramps, stairs, or ladders) + Sit at a computer for 8 hours per day + Keyboarding for 8 hours per day + Reaching Overhead + Near Vision (working with small objects or reading small print) + Speaking (communicating information to clients/coworkers) + Hearing Requirements (In person speech, telephone, other sounds) + Driving + Travel up to 75% Benefits + Insurance: Health Insurance, Vision, Dental, and Life Insurance + Leave and Holidays: Paid Vacation, Paid Holidays + Retirement: 401K Plan with company match (eligible after 1 year of employment)