**Job Title:** IT Help Desk **About the Role:** We are seeking a highly motivated and skilled IT Help Desk professional to join our dynamic team. You will work closely with cross-functional teams to deliver innovative solutions that meet the evolving needs of our business. **Responsibilities:** + Provides telephone, in-person, and remote support to end-users. + Monitors ticketing system and completes tickets in a timely manner. + Install and deploy new PCs, Notebooks, including data migration. + Install all peripheral components such as printers, scanners, and disk drives. + Loads appropriate software packages such as operating systems, networking components and office applications. + Identifies and fixes the hardware and software needed to satisfy user requirements. + Assists in the customization and adaptation of existing programs to meet user’s requirements. + Connects users to networks and provides initial training in facilities and applications. + Coordinates activities with network services and information systems groups + Coordinates with vendor (software/hardware) to troubleshoot issues or get the spare parts. + Knowledge of Audio-visual components is an added advantage. + Travels between sites to perform assigned duties. **Qualifications:** + 3-5 years of professional experience in Java development. + Microsoft Office 2010, 2013, 2016, Office 365 + Microsoft Windows 7 Pro + Microsoft Windows 10 + Basic PC, Printer, and network troubleshooting + Help Desk ticketing systems. + Active Directory **Pay Details:** $35.00 to $45.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance