IT Help Desk Co-op
Magna Powertrain
What we offer:At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.Group Summary:The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.
Job Responsibilities:
PROFILE:
Provide IT Help Desk support for Engineering and Test Lab department users. Help with installation and configuration of computers, laptops, and install Windows Operating Systems for desktops and laptops. Provide assistance to the Technical Services Team for IT routine tasks involving computer hardware, and software inventory. Provide direct IT support to Test Lab operations and fulfill necessary tasks to ensure testing activities are being conducted as planned with no downtime.
RESPONSIBILITIES:
Installation of new and existent computers: desktops and laptops with Windows OS, MS O36, Lotus Notes, SAP client, various Test Lab data acquisition softwareEffectively use a disk imaging software to create computer images and deploy them onto new computersHelp with Test Lab and Engineering computer inventory and organize the IT Storage Room; help with the physical disposal of old decommissioned hardwarePerform necessary IT tasks to maintain division’s Security and Compliance Key Performance Indicators at the highest levels requiredInstall, maintain and upgrade all Windows applications software to the appropriate level, as per internal customer requirementsPerforms user support (helpdesk) related activities: user accounts, password expiry, basic Active Directory functions: file permissionsTroubleshoot and solve network printer relates issuesHelp the IT Team members with network cabling patch panels, and VoIP desk phonesLearn and participate in troubleshooting computer network connectivity and connections to Magna WAN and the InternetPerform first level of user support for E-mail MS Outlook and certain old Lotus Notes applicationsTests computer hardware and software for functionality and help with fixing minor hardware issues: i.e. memory, disk, etc.Observe and support IT security procedures in order to maintain and secure company proprietary dataMaintain software current IT documentation performing updates and help documenting new IT environmentsMaintains safety and housekeeping at all timesMaintains a professional demeanor at all timesComplete tasks and assignments as deemed necessary by managementPerform other duties as requiredHEALTH & SAFETY RESPONSIBILITIES:
Ensure all safety and non-safety rules and regulations are followedEnsure adherence to established quality and housekeeping standardsReview and adhere to CTC’s health and safety, environmental, and quality standards, operating procedures, and policiesRespond immediately to items brought to his/her attention with respect to hazards, defects or non-compliance issuesUnderstand and uphold the policies that prohibit workplace violence and harassmentIn addition to the above, the duties include those specified under the Occupational Health & Safety ActQUALIFICATIONS & SKILLS:
Working towards completion of a college diploma/university degree in information technologyStrong knowledge of Windows 10/11 Operating SystemKnowledge of computer disk imaging softwareGood knowledge of MS Office 365Good knowledge of Dell computer hardwareGood knowledge of computer networking and familiar with the IP address and concepts of VLANs and IoTFamiliar with installation and configuration of MS SW productsWindows Server OS knowledge is a plusCISCO networking equipment knowledge is a plusKnowledge of Dell servers equipment is an assetKnowledge of Blackberry and other Smartphone OS’s and inter-operability is an assetAbility to work effectively in a team environmentGood communications skills: verbal, writtenAwareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.Worker Type:Intern (Fixed Term) (Trainee)Group:
Magna Mechatronics, Mirrors & Lighting
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