Description Are you passionate about solving IT challenges and delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make an immediate impact? If so, we have the perfect opportunity for you! We are looking for a Help Desk Technician (Level 1 & 2) to join a growing IT consulting team. This Direct Hire/Permanent Placement role is perfect for a go-getter who loves tackling technical issues, working directly with clients, and growing their IT career. What You’ll Do: + Handle Level 1 & Level 2 tickets, troubleshooting a wide range of IT issues for clients. + Deliver an outstanding customer experience, ensuring timely and professional support. + Work with a variety of technologies, from desktops and networking to cloud-based solutions. + Collaborate with senior engineers and escalate issues when necessary. + Learn and grow in a supportive environment with long-term career potential. Requirements What You Bring: + 2-5 years of IT support/help desk experience. + Strong troubleshooting skills across hardware, software, and networking. + A passion for helping clients and providing top-notch customer service. + Motivation to learn, adapt, and grow in a fast-moving IT environment. + Excellent communication and problem-solving skills. Why Join Us? + Work-life balance – enjoy your career without burnout. + Growth potential – build your career in IT with a team that values development. + Dynamic environment – gain exposure to various technologies and industries. If you’re ready to take your IT career to the next level, apply today! Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .