IT Helpdesk Specialist
TRN Staffing
Job ID: BP5436241120 Location: New York, NY Category: Information Technology Employment Type: Contract Apply now Back to Search Thank you for applying. Someone will be contacting you shortly. Uploading Data... Creating Application... Finishing up... Apply Now
As an IT Help Desk Specialist, you will provide technical support and customer service for both external and internal clients. Your role will involve troubleshooting IT issues, managing IT assets, and collaborating with team members to maintain an efficient and secure technology environment. This is an excellent opportunity to work with cutting-edge technology and grow your career in a dynamic, collaborative team setting. ResponsibilitiesProvide technical support for hardware, software, and network-related issues via phone, email, or in-person.Install, configure, and maintain computer systems, applications, and peripherals.Respond to and resolve user-reported issues, documenting solutions in the ticketing system.Educate users on best practices and software functionality.Escalate complex technical issues to advanced support teams as needed.Monitor and manage IT assets, tracking inventory and conducting lifecycle management. Qualifications and RequirementsBachelor’s degree in a related field preferred.A+, Network+ certifications or a minimum of 6 years in a technical or IT help desk role accepted in lieu of degree.Strong knowledge of hardware, software, operating systems, and networking concepts.Ability to analyze and resolve issues efficiently, meeting service level agreements (SLAs).Excellent verbal and written communication skills for non-technical audiences.Familiarity with networking concepts, including TCP/IP, VPN troubleshooting, and network connectivity. Benefits and PerksPay Rate: $42.00 – $52.00 per hourMedical BenefitsTraining and Growth Opportunities Your New Organization
Join a cutting-edge insurance company in New York City, NY, known for its dynamic and collaborative IT environment. This organization values professional development, fosters teamwork, and offers opportunities for impactful work. Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The Pay Rate range for this position is $42.00 – $52.00 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth. Apply now View All Jobs Similar JobsIT Support Specialist $21.64 - $29.32/hourly Sioux Falls, SD IT Support Technician | $45,000 - $61,000 per year| Contract to Hire - Onsite What Matters Most: - Competitive Pay: $45,000 - $61,000 per year - Schedule: Full-time, Contract to Hire - Onsite work environment - When you work through The Reserves Network, you are eligible to enroll in... Apply Now Asset Management Analyst (AMA) Houston, TX Asset Management Analyst (AMA) | $26 per hour | Onsite Contract What Matters Most - Competitive Pay of $26.00 per hour - Location: Downtown Houston - Contract opportunity with career growth and stability - Weekly pay with direct deposit - When you work through The Reserves Network, you are... Apply Now Telecom Support Technician $25.00 - $30.00/hourly Plano, TX Telecom Support Technician | $23/hour | Monday-Friday 8am-4:30pm What Matters Most - Competitive Pay of $23.00 per hour - Schedule: Monday-Friday 8am-4:30pm - Location: Plano, TX - Temporary-to-hire opportunity with career growth and stability - Weekly Pay with direct deposit or pay card - When... Apply Now Senior QA Analyst – IT Software Tester Houston, TX Senior Quality Analyst | $33 - $36 per hour| Hybrid Contract What Matters Most - Competitive Pay of up to $36 per hour - Hybrid work in Houston, TX (first month fully Onsite) - 12-month Contract - Weekly Pay with direct deposit - When you work through The Reserves Network, you are eligible to... Apply Now Senior Business Analyst Houston, TX Senior Business Analyst |$35 - $40 per hour | Onsite Contract What Matters Most - Competitive Pay of $35 - $40 per hour - Work Onsite in Houston, TX - 12-month contract opportunity with opportunity for extension - Weekly pay with direct deposit - When you work through The Reserves Network, you... Apply Now
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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now * Required field. IT Help Desk Specialist | $42 – $52/hr. | Onsite Contract What Matters MostCompetitive Pay of $42.00 – $52.00 per hourSchedule: Monday – Friday, 7:00 AM – 4:00 PM, with additional hours as neededLocation: 100% Onsite in New York City, NY6-month Contract opportunity with potential to extend or hire on, offering career growth and stabilityWeekly Pay with direct depositWhen you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program Job DescriptionAs an IT Help Desk Specialist, you will provide technical support and customer service for both external and internal clients. Your role will involve troubleshooting IT issues, managing IT assets, and collaborating with team members to maintain an efficient and secure technology environment. This is an excellent opportunity to work with cutting-edge technology and grow your career in a dynamic, collaborative team setting. ResponsibilitiesProvide technical support for hardware, software, and network-related issues via phone, email, or in-person.Install, configure, and maintain computer systems, applications, and peripherals.Respond to and resolve user-reported issues, documenting solutions in the ticketing system.Educate users on best practices and software functionality.Escalate complex technical issues to advanced support teams as needed.Monitor and manage IT assets, tracking inventory and conducting lifecycle management. Qualifications and RequirementsBachelor’s degree in a related field preferred.A+, Network+ certifications or a minimum of 6 years in a technical or IT help desk role accepted in lieu of degree.Strong knowledge of hardware, software, operating systems, and networking concepts.Ability to analyze and resolve issues efficiently, meeting service level agreements (SLAs).Excellent verbal and written communication skills for non-technical audiences.Familiarity with networking concepts, including TCP/IP, VPN troubleshooting, and network connectivity. Benefits and PerksPay Rate: $42.00 – $52.00 per hourMedical BenefitsTraining and Growth Opportunities Your New Organization
Join a cutting-edge insurance company in New York City, NY, known for its dynamic and collaborative IT environment. This organization values professional development, fosters teamwork, and offers opportunities for impactful work. Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The Pay Rate range for this position is $42.00 – $52.00 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth. Apply now View All Jobs Similar JobsIT Support Specialist $21.64 - $29.32/hourly Sioux Falls, SD IT Support Technician | $45,000 - $61,000 per year| Contract to Hire - Onsite What Matters Most: - Competitive Pay: $45,000 - $61,000 per year - Schedule: Full-time, Contract to Hire - Onsite work environment - When you work through The Reserves Network, you are eligible to enroll in... Apply Now Asset Management Analyst (AMA) Houston, TX Asset Management Analyst (AMA) | $26 per hour | Onsite Contract What Matters Most - Competitive Pay of $26.00 per hour - Location: Downtown Houston - Contract opportunity with career growth and stability - Weekly pay with direct deposit - When you work through The Reserves Network, you are... Apply Now Telecom Support Technician $25.00 - $30.00/hourly Plano, TX Telecom Support Technician | $23/hour | Monday-Friday 8am-4:30pm What Matters Most - Competitive Pay of $23.00 per hour - Schedule: Monday-Friday 8am-4:30pm - Location: Plano, TX - Temporary-to-hire opportunity with career growth and stability - Weekly Pay with direct deposit or pay card - When... Apply Now Senior QA Analyst – IT Software Tester Houston, TX Senior Quality Analyst | $33 - $36 per hour| Hybrid Contract What Matters Most - Competitive Pay of up to $36 per hour - Hybrid work in Houston, TX (first month fully Onsite) - 12-month Contract - Weekly Pay with direct deposit - When you work through The Reserves Network, you are eligible to... Apply Now Senior Business Analyst Houston, TX Senior Business Analyst |$35 - $40 per hour | Onsite Contract What Matters Most - Competitive Pay of $35 - $40 per hour - Work Onsite in Houston, TX - 12-month contract opportunity with opportunity for extension - Weekly pay with direct deposit - When you work through The Reserves Network, you... Apply Now
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