3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: The IT Infrastructure Analyst follows a variety of generally defined procedures within various functional disciplines such as network, server architecture, applications, technical service, etc. Works independently and output is occasionally reviewed while in progress. Handles a variety of inquiries and develops solutions for moderate to complex issues. Solutions are often based on the review of prior practices and/or experiences in similar situations. Most complex problem solving may require the use of experience, analysis, and research to resolve. Main Responsibilities + Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows: + WINTEL/LINUX NetPC, Standard & Process Windows OS computers + Experience in networking: Ethernet, LAN/WAN, Firewall, RF, Routers\Switches(Cisco), TCP/IP, VPN & Wireless + Provide Active Directory Expertise for GPO management/ID/User/Group(Adds/Deletes/Changes/Acct. Maintenance), File Share/SQL Maintenance & Migration, & ADAS/Security Express Toolsets + Performs troubleshooting and diagnosis for office-based IT equipment including computers, networking devices, printers, and mobile devices. Follows escalation procedures for additional support, as needed; Provides Standard and Local Application Support — MS Office 365, Outlook Skype, McAfee, etc. + Manages site ITSM queues and Change Requests, Site Telecom, & PC/Server Vulnerabilities + Attends and or facilitates mandatory technical, regulatory, legal and safety meetings and training activities and complies with requirements for IT + Maintains Site Technology Auditing & Security Hardening Standards— Ad Hoc Scanning, Consultation & Remediation + Manages interactions and escalations with appropriate groups + Suggests and implements continuous improvements of processes + Executes IT administrative responsibilities such as vendor management and procurement activities + Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards + Executes other duties that may be assigned Qualifications + Bachelor's degree in computer science, Information Technology, Computer Engineering or related field + 3-5 years' experience in IT Infrastructure; excellent computer skills, experienced in software/hardware configuration. + Experienced in telecommunications including Cisco hardware and software configuration, routing and switching, LAN/WAN troubleshooting + Experienced of Microsoft Operating Systems and Microsoft Office products + Experienced with PC and user account setup in Microsoft Active Directory in order to onboard new devices and workers + Detail oriented, self-directed and have strong independent problem-solving skills. + Good interpersonal, coordination, and analytical skills in order to provide single-point-of-contact onsite IT support. + Able to work independently and without a need for direct supervision; Able to handle nonroutine and difficult inquiries. Adapts to situations and applies analytical skills to drive towards problem resolution; Able to meet timetables and complete task assignments on-time. + Able to communicate well in spoken and written English + Off hours, weekend or holiday work may be required Preferred Skills + Cisco trained or certified; ITIL certified + Experience in telecommunications including Cisco hardware and software configuration, routing and switching, LAN/WAN troubleshooting and IP Telephony. + Knowledgeable in Microsoft Active Directory + Experience with IP telephony Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here (http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf) , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.