IT Infrastructure Engineer

Department: Technology

Employment Type: Full Time

Location: London, UK

Compensation: Up to £60,000 / year

DescriptionAs an IT Infrastructure Engineer in our innovative Technology team, you will be responsible for leading the ongoing support, protection, development, integration, and operation of Infrastructure services. Using your great foundation of technical expertise, you will facilitate and lead technical projects successfully into BAU operations. This role is pivotal in maintaining and enhancing our multi-site IT infrastructure.

\nThe ideal candidate will possess strong technical skills, excellent problem-solving abilities, and exceptional communication and relationship building abilities. You will be a proactive and adaptable individual who can work collaboratively with internal and external stakeholders, embracing your role as the face of technology.

Note: This is a home based role but travel to our offices located in the Southern UK region will be required (approximately two visits per month). 

Key Responsibilities\nDay-to-day administration, maintenance, monitoring, supporting, and troubleshooting multi-site, on-premises, cloud, and SaaS IT infrastructure including Networking, Windows Servers and AD, Virtualisation, M365, Security, Backups, Azure servers, End User Computing devices/software, devices, applications, data flows and automation.\nMaintain the LAN, WAN infrastructure, WiFi setup and performance, VPN & firewalls ensuring that secure, stable connectivity is provided.\nSet up and configure (switches Cisco or any other similar products).\nSet up and configure (WatchGuard /FortiGate /Sophos XG or similar)\nIncident management and problem management (including pro-active problem identification, root cause analysis, and resolution).\nResponsible for technical design and delivery of both Physical & Virtualised Server (VMware) along with Client Infrastructure (Windows).\nTravel to other sites to maintain, upgrade, migrate networks.\n

Skills, Knowledge and ExpertiseQualifications/Knowledge\nMicrosoft tech stack infrastructure related.\nCisco CCNA or equivalent.\nEducated to degree level or equivalent experience.\nProject Management Qualification, i.e. ITIL or relevant experience.\n
Experience \nExtensive experience working as an Infrastructure engineer within Multi-Domain (MS AD) environments.\nExperienced in Azure administration, deployment, and migrations, beyond managing server instances.\nVirtualisation – HyperV/ VMWare, Storage, SAN, NAS, HyperV hosts and virtual machines, Veeam backups and replication.\nDemonstrable experience with working with, but not limited to the following:\nWindows Server 2012 onwards, AD, DCs, GPO.\nMicrosoft Intune and Windows Patch Management.\nMicrosoft clustering technologies.\nMicrosoft Exchange (2013 or upwards).\nActive Directory: DNS /DHCP / Site & Service.\nFirewalls (Anti-Virus, firewalls, EUC, data and Cloud security).\nWe reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible.

Benefits\n30 days holiday plus public holidays\nWellbeing day\nBirthday holiday\nVolunteering day\nPrivate medical insurance, 24/7 digital GP and health advice\nEmployee assistance programme providing support for your mental and physical health\nGroup pension scheme\nLife assurance scheme\nEyecare vouchers\nFamily leave\nReferral scheme\n