Madison, WI, 53786, USA
7 days ago
IT Infrastructure Specialist II
**Bring YOUR energy to Alliant Energy!** At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Are you looking to elevate your IT infrastructure career to new heights? Our IT Infrastructure Specialist II assists with the design, build, implementation, and support of our server and storage infrastructure, network connectivity, user devices, and more. With expertise across multiple technology platforms, this role ensures our systems are optimized and running smoothly. A **Job Summary** IT Infrastructure Specialist II assists with the design, build, implementation, and support of server and storage infrastructure, network connectivity, user devices, and related system software and hardware, utilizing tools and products deployed on multiple technology platforms. This position serves as the liaison between the IT Infrastructure group and other areas of IT and business units for the operations, maintenance, and small capital development and implementation of new data communications and network systems and enhancements to existing data communications and network systems. This role plans, designs, analyzes, supports, and recommends improvements to data communications and networks. This position works closely with clients to deliver solutions that meet business needs and consults on the use of these systems. **What you will do** + Assists with the design, evaluation, recommendation, building, and maintenance of medium to large computing services, storage environments, PC software structures, and network connectivity and writes specification documents for these systems. + Responds to support tickets and resolves technical issues escalated from the Help Desk within specified timeframes using troubleshooting tools and procedures to resolve issues and maintain defined service levels. + Identifies, plans, implements, and documents procedures for complying with Sarbanes-Oxley Act (SOX) and North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) regulations. + Maintains disaster recovery plans and participates in disaster recovery drills. + Coordinates server, network, PC, and storage conversions, patches, and upgrades. + Coordinates system tuning to optimize system performance and maintains defined service levels. + Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users. + Provides consulting, technical guidance, and information to applications development staff, computer operations staff, and other corporate employees. + Ensures systems are operating as designed, evaluates requests for changes to systems, provides routine system maintenance, documents system processes and procedures, suggest system improvements, and makes daily decisions involving direct application of technical knowledge of system issues. + Monitors, manages, and maintains hardware and software inventories. + Prepares requisitions and purchase orders and assists with compliance with government rules and regulations. + Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities. **Education Requirements** + Associate Degree Emphasis in information technology or related area Preferred **Required Experience** + 4 years of experience in progressively responsible PC support in a networked environment + Skilled administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution. **Knowledge, Skills, and Abilities** + Demonstrated understanding of software application packaging and distribution tools, methods and techniques. + Demonstrated working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers. + Demonstrated effective interpersonal, verbal, and written communication skills. + Demonstrated ability to apply logical reasoning to situations and derive workable solutions for moderately complex problems. + Demonstrated ability to lead a project team to the successful conclusion of simple technology initiatives preferred. + Ability to work in a diverse work environment. **Key Skills** + • Cloud Architectures • Configuration Management • Data Storage • DevOps • Disaster Recovery • Incident Management • IT Administration • Infrastructure as Code (IaC) • Systems Performance Monitoring • Systems Designs • Database Storage Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site. **Pay Range:** $80,000-$91,500 This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. **It's not just what we do; it's how we do it.** Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by law. All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable. Disclaimer: The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com .
Confirm your E-mail: Send Email