Job Description:

Primary Objective: 
The IT Systems Architect will be responsible for designing, implementing, and managing the company’s IT infrastructure  with a focus on simplification, optimization, and innovation. This role requires extensive experience in virtualization,  storage management, and data protection technologies, particularly with hypervisors, hyperconverged infrastructure, and  backup solutions. The ideal candidate will leverage their expertise in Veeam, vCenter, Nutanix, and PureStorage to  ensure a secure, efficient, and scalable IT environment. 

In addition to infrastructure management, the IT Systems Architect will play a critical role in resolving Tier 3 employee ticket escalations, ensuring seamless operations and minimal downtime. By collaborating with other IT teams and staying updated with industry trends, the architect will drive continuous improvement and innovation within the IT landscape, ultimately supporting the company’s strategic goals and enhancing overall productivity.

Major Areas of Accountability

Responsible for providing advanced IT support to the global workforce by triaging, troubleshooting, documenting, and resolving issue and request tickets submitted by employees, via phone, email, and in-person

Optimize hypervisor and backup environments and troubleshoot issues

Ensure integration of compute, storage, and networking resources

Design and maintain scalable, reliable and secure IT infrastructure

Develop architecture diagrams and documentation

Communicate and present technical information to diverse types of audiences (management, users, vendors, and technical staff) in a way that establishes rapport, persuades others, and gain understanding

Bring a new perspective, ideas, and solutions to drive change in the way the IT team delivers quality solutions to the organization, focused on continuous improvement

Other duties as assigned

Minimum Qualifications

Education: Bachelor degree in a related field / discipline or equivalent work experience.

Experience: 4+ years of experience in IT Infrastructure management role 3 years of experience managing and implementing hypervisor and hyperconverged infrastructure Experience installing, maintaining and troubleshooting complex infrastructure environments including hypervisor, backup and hyperconverged infrastructure

Travel Requirements: None Must possess a valid driver’s license and able to obtain automobile/liability coverage

Preferred Qualifications

Education

Experience: Experience with providing support in a manufacturing environment. Individual must have strong communication skills. Ability to solve problems independently and collaborate closely with IT team members.

Physical Demands (U.S. only)

While performing the duties of this job, the employee is regularly required to sit, use hands to handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation Information:

$130K - $140K Dependent upon education, experience and skill