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Scheduled Weekly Hours:

40

Are you passionate about healthcare technology and improving patient care? 

  

At Gundersen Health System, we're seeking an Instructional Designer to join our   Practice and Patient Management (PPM) Strategic Work Team.   You will work to develop solutions that improve and ease patient access to appointments through optimization of scheduling and online scheduling solutions. 

  

Practice and Patient Management uses the Agile methodology (Scrum framework). 

  

As part of the team you will: 

Work with clinics to develop and monitor provider templates and scheduling algorithms for all departments, as well as provide best practice recommendations in accordance with industry and organizational best practices.  

Perform the "how" from the prioritized backlog using the Scrum framework to complete assigned work during a sprint 

Understand the priorities, vision, mission, and how the solutions connect with staff.  

Become familiar with the Scrum framework and participate and lead various scrum events, as well as meet and collaborate with key stakeholders and subject matter experts. 

Support and engage in change management, as well as have meaningful connections with frontline staff to understand what they need and ensure that the solutions being created meet their needs. 

Build and monitor provider schedules to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational needs.  

Act as a scheduling liaison between clinics, operations, and Cadence/PPM teams. 

 

It is important that a developer on the Practice and Patient Management team brings innovative thinking to the team and is able to quickly learn and adapt and bring solutions based on feedback. It is key that Developers are collaborators, influential, innovative, coachable, take initiative, autonomous, and customer-centric.  

  

What's Available: 

Fulltime, 80 hours biweekly (1.0 FTE) 

Schedule: Monday-Friday days 

Primarily remote position with the occasional on-site needs across a variety of campuses 

  

  

What Do You Need: 

Bachelor's degree or equivalent years of experience and education

At least 2 years' experience as an Instructional Designer or within a similar role 

Ability to think critically, analyze data, and make sound decisions aligned with long-term goals. 

The ability to effectively communicate with stakeholders 

A strong desire to work collaboratively with cross-functional teams. 

Experience in uPerform or creation digital courses is a plus 

Epic Cadence is a plus (Must be Epic certified within 6 months of hire) 

  

  

Gundersen Health System offers: 

Benefits: In addition to medical and dental, we have pet insurance and a substantial contribution to retirement 

Work/life balance: 24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays 

Professional Development: Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center 

DEI: 12 months of Celebration to include monthly educational events 

Additional Perks: 18% discount on data plan through Verizon, 20% discount at Gundersen locations for services not covered by insurance 

  

If you are a passionate and results-oriented individual with a deep understanding of healthcare clinical operations and a desire to make a difference, we encourage you to apply! 

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer