BCforward is currently seeking a highly motivated IT Lab Support in Madison, WI 53717
Job Title: IT Lab Support
Duration: 6+ Months (Temp to Hire)
Location: Madison, WI 53717
Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)
Job Type: Contract (40 hrs. a week)
Pay Range: $45hr-$48.66/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
M-F 8AM - 4PM CST (Onsite)
Job Description:
The role primary function is to initiate, plan, execute, and ensure the timely completion of IT-related tasks for this project.Will work directly with site various department within the Madison site (IT, Engineering, Facilities, Quality) functional business leaders, and Global IT teams to ensure each are delivering appropriate service levels to support project timelines and deliverables.IT Project Management . Develop, execute, and monitor project schedule to deliver projects under tight timelines and prepare and issue requests for quotation and scope of work documents.
Provide timely, formal, and professional updates on project status including Scope / Schedule / Budget and identify and train a backup employee to cover in times when needed.
Document and follow up on important actions and decisions from meetings. Support the project/program managers in ensuring that project deadlines are met. Provide administrative support as needed and undertake project tasks as required. Support project managers in the identification and management of issues and risks. Serve as the point of contact for IT escalation for site stakeholders Engage all areas within IT to ensure the customer is receiving the services required.
* Interact with clients to process service requests or resolve technical problems.
* Research, evaluate, and provide technical solutions to address defined business requirements.
* Effectively manage internal and external IT support, contractors, and vendors.
* Understand advanced user technology issues and provide solutions based upon basic proven methods.
* Perform other responsibilities as assigned and must be able to work extended hours, weekends as needed, especially when problems occur or when deadlines must be met.
* Bachelors degree (required) in business administration, and/or management information systems. Equivalent IT work experience will be considered.
Knowledge/Skills Requirements:
* Experience with managing GxP-regulated system projects.
* 5+ years project management experience, including budget accountability.
* 5+ years experience as an IT professional.
* Experience with network, telecom, & server support.
* Experience participating in or leading daily stand-ups and cross-functional meetings for nimble, fast-moving teams. Knows when/how to escalate.
* Professional Project Management Qualification is considered an asset.
* Proven ability to motivate colleagues and manage stakeholder priorities in a deadline-oriented environment.
* Capable of working well under pressure; highly organized with ability to focus on priorities.
* IT Service Delivery and ITIL experience preferred.
* ServiceNow or similar ITSM tool experience preferred.
* Experience in biotech, pharma or life sciences manufacturing and lab with an understanding of what is required in a Good Manufacturing Process (GMP) environment.
* Experience with manufacturing and laboratory systems in a pharmaceutical environment.
* Demonstrated leadership of IT Project Management, analytical, strategic, problem-solving experience, displaying an ability to work effectively within complex decision making and organizational structures.
* Ability to communicate ideas in both technical and user-friendly language with the demonstrated ability to teach and share knowledge with others in a clear and concise manner; along with the ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.
* Highly self-motivated and directed with the ability to manage and prioritize multiple projects/work streams simultaneously.
* Strong written and verbal communication/presentation skills.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 235106 when responding to this ad.
Get job alerts by email. Sign up now! Join Our Talent Network! Salary Details This salary was provided in the Job Posting. $45-$48.66 Hourly Salary Job Snapshot Employee Type Contractor Location Middleton, WI (Onsite) Job Type Biotech, Engineering, Manufacturing Experience Not Specified Date Posted 02/06/2025 Apply to this job. Think you're the perfect candidate? Apply Now