Company Description

 Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. 

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. 

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of over 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. 

In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

Demonstrates and promotes the company visionDevelop or aid in the development of test plans for software validation and change control in accordance with all SOPs and PoliciesValidate and maintain computer software used to generate, process, or print raw dataPerform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specificationsIdentify opportunities to enhance automation/digitization within the businessComplete specific programming or application improvement projectsReview and update application documentation related to projectsDevelop, coordinate, and perform training sessions for users of the assigned applications/systemsEvaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for securityMaintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventoryAct as the liaison with the Eurofins IT NSCLead application troubleshooting efforts within EFIIAssist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up proceduresManage appropriate IT inventory on-site in Singapore to support the business growth and required response timePerform IT asset disposalMaintain neat and accurate recordsRegular attendance and punctualityApplies GMP/GLP in all areas of responsibility, as appropriateConducts all activities in a safe and efficient mannerPerforms other duties as assigned

Qualifications

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

Ability to administer, manage, and maintain multiple applications and/or systemsDemonstrated knowledge of PC, operating systems, IT infrastructure and securityAdvanced computer skills such as Power BI, SQL and Crystal ReportAdvanced knowledge in Windows-based data capture systemsAbility to work independently and in a team environmentAbility to learn new tasksAbility to think critically and solve problems quickly and efficientlyAssociates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for educationBachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptableAble to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impactAbility to safely enter confined spaces and to troubleshoot IT systemsKnowledge of ISO 17025, GLP, and GMP standards

Additional Information

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.