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Detailed Job Description:

Candidate to have 10+ years of relevant work experience in leading large scale CRM solutions, Candidate should possess one or two salesforce certifications Candidate should be able to understand/ support Salesforce deployment process and suggest improvements etc. Candidate should contribute to the overall Service Delivery by managing and taking ownership for non-domain specific issues/challenges/tasks for the benefit of the overall Application Maintenance Service Delivery Establish good working relationships with the client team in daily operational live Understand business / technical requirements and raising timely clarification with clients when needed. Candidate to provide technical solutions and see to the successful implementation of the same. Candidate should be familiar with application customization using APEX, Visual Force, Triggers and SOQL Candidate should have knowledge in customizing salesforce.com fields, page layouts, record types, searching, list views, queues, reports, dashboards. Candidate should be able to lead team with technical guidance Candidate should be able to design solution as per business requirements Stakeholder follow-up and sign-off