Job profile: IT Lead TPO Technology Analyst

Essential Job Duties and Responsibilities

• Analyze the organization’s existing IT systems and infrastructure to identify opportunities for improvement or modernization.

• Research and evaluate new technologies, tools, and software that could enhance business performance.

• Collaborate with business and technical stakeholders to assess technology requirements and ensure alignment with business goals.

• Assist in designing and recommending technology solutions based on business needs and technical requirements.

• Support the implementation of new systems or upgrades to existing systems, ensuring they meet business and operational requirements.

• Work with development teams, vendors, and business units to ensure smooth deployment of technology solutions.

• Gather and document business and technical requirements for new technology projects or improvements.

• Translate business needs into technical specifications and ensure solutions align with both technical and strategic goals.

• Create detailed project documentation, including system designs, test plans, and user manuals.

• Assist in integrating new systems with existing technologies, ensuring compatibility and seamless operation.

• Conduct system testing and validation to ensure new solutions are functioning correctly and meet quality standards.

• Troubleshoot and resolve technical issues that arise during the integration or testing phases.

• Identify areas for improvement and recommend optimizations to enhance system performance and reliability.

• Ensure that technology systems are secure and comply with organizational policies and industry standards.

• Collaborate with external vendors and service providers to procure technology solutions and services.

• Act as a liaison between internal teams and external vendors to ensure smooth communication and effective delivery of technology projects.

• Support negotiations and manage vendor relationships, ensuring service level agreements (SLAs) are met.

• Provide support for ongoing technology operations, including troubleshooting issues, resolving incidents, and providing guidance to end-users.

• Assist in the development and maintenance of disaster recovery plans, backup solutions, and business continuity strategies.

• Stay up to date with emerging technologies, industry trends, and best practices.

• Participate in training and certification programs to enhance technical skills and expertise.

• Proactively suggest new technologies or process improvements that could benefit the organization.

Key Competencies:

Project Management skills in deployment of major IT capabilities (like manufacturing / shop floor systems)Strong customer focus, service orientation, analytical skills and sense of urgencyStrong planning and project execution skillsAbility to work under pressure, to take accountability and meet deadlinesStrong communication, interpersonal influencing skills, good capability to set up collaborative relationshipProficiency in English, and Dutch is desirable

Job profile: IT Lead TPO Technology Analyst

Essential Job Duties and Responsibilities

• Analyze the organization’s existing IT systems and infrastructure to identify opportunities for improvement or modernization.

• Research and evaluate new technologies, tools, and software that could enhance business performance.

• Collaborate with business and technical stakeholders to assess technology requirements and ensure alignment with business goals.

• Assist in designing and recommending technology solutions based on business needs and technical requirements.

• Support the implementation of new systems or upgrades to existing systems, ensuring they meet business and operational requirements.

• Work with development teams, vendors, and business units to ensure smooth deployment of technology solutions.

• Gather and document business and technical requirements for new technology projects or improvements.

• Translate business needs into technical specifications and ensure solutions align with both technical and strategic goals.

• Create detailed project documentation, including system designs, test plans, and user manuals.

• Assist in integrating new systems with existing technologies, ensuring compatibility and seamless operation.

• Conduct system testing and validation to ensure new solutions are functioning correctly and meet quality standards.

• Troubleshoot and resolve technical issues that arise during the integration or testing phases.

• Identify areas for improvement and recommend optimizations to enhance system performance and reliability.

• Ensure that technology systems are secure and comply with organizational policies and industry standards.

• Collaborate with external vendors and service providers to procure technology solutions and services.

• Act as a liaison between internal teams and external vendors to ensure smooth communication and effective delivery of technology projects.

• Support negotiations and manage vendor relationships, ensuring service level agreements (SLAs) are met.

• Provide support for ongoing technology operations, including troubleshooting issues, resolving incidents, and providing guidance to end-users.

• Assist in the development and maintenance of disaster recovery plans, backup solutions, and business continuity strategies.

• Stay up to date with emerging technologies, industry trends, and best practices.

• Participate in training and certification programs to enhance technical skills and expertise.

• Proactively suggest new technologies or process improvements that could benefit the organization.

Key Competencies:

Project Management skills in deployment of major IT capabilities (like manufacturing / shop floor systems)Strong customer focus, service orientation, analytical skills and sense of urgencyStrong planning and project execution skillsAbility to work under pressure, to take accountability and meet deadlinesStrong communication, interpersonal influencing skills, good capability to set up collaborative relationshipProficiency in English, and Dutch is desirable

Job profile: IT Lead TPO Technology Analyst

Qualifications

Minimum Education:

Bachelor’s degree in computer science, business administration, industrial engineering, or another discipline relevant for the healthcare industry or equivalent experience.

Experience and Skills:

Required:

6 years of experience in technical program/project management, preferably in a Supply Chain environment.Experience in technology integrations and program deliveryA strong focus on customer satisfaction and service excellenceStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to work effectively in a team environment and build strong relationships with stakeholdersStrong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.), and network devices (routers, switches, firewalls, etc.).Security Knowledge: Familiarity with network security practices, firewalls, VPNs, and intrusion detection systems.

Preferred:

Azure Fundamentals or AWS Certified Solutions Architect for cloud technology roles.Communication Skills: Ability to communicate technical concepts to both technical and non-technical stakeholders.Project Management: Ability to handle multiple projects and prioritize tasks effectively.Familiar with standard concepts, practices, and procedures associated with frameworks (Agile, ITIL)Knowledge of software development and testing methodologies (SDLC, CSV)Basic understanding of business drivers/processes and the ability to relate priorities to associated technology investments.Ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly languageExperience with GxP / Manufacturing Environments

Other:

Language requirements – English, and Dutch is desirable

Job profile: IT Lead TPO Technology Analyst

Qualifications

Minimum Education:

Bachelor’s degree in computer science, business administration, industrial engineering, or another discipline relevant for the healthcare industry or equivalent experience.

Experience and Skills:

Required:

6 years of experience in technical program/project management, preferably in a Supply Chain environment.Experience in technology integrations and program deliveryA strong focus on customer satisfaction and service excellenceStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to work effectively in a team environment and build strong relationships with stakeholdersStrong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.), and network devices (routers, switches, firewalls, etc.).Security Knowledge: Familiarity with network security practices, firewalls, VPNs, and intrusion detection systems.

Preferred:

Azure Fundamentals or AWS Certified Solutions Architect for cloud technology roles.Communication Skills: Ability to communicate technical concepts to both technical and non-technical stakeholders.Project Management: Ability to handle multiple projects and prioritize tasks effectively.Familiar with standard concepts, practices, and procedures associated with frameworks (Agile, ITIL)Knowledge of software development and testing methodologies (SDLC, CSV)Basic understanding of business drivers/processes and the ability to relate priorities to associated technology investments.Ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly languageExperience with GxP / Manufacturing Environments

Other:

Language requirements – English, and Dutch is desirable