Intermediate Specialist, IT Logistics, is responsible for managing the logistics of incoming and outgoing IT assets, ensuring that all equipment is accurately tracked, received, and dispatched per company policies and project timelines. This position is instrumental in implementing and adhering to compliance standards and security measures throughout the shipping and receiving processes. This role is pivotal in ensuring the IT department operates smoothly and efficiently, supporting internal operations and external customer service objectives.

Job Functions:

Execute shipping process for IT equipment, ensuring timely dispatch according to organizational schedules. Properly pack equipment for shipping or storage to prevent damage and maintain functionality. Respond to and manage service requests related to IT logistics, ensuring timely resolution and user satisfaction. Receive IT equipment, verifying quantities and quality, and documenting any discrepancies. Effectively communicate with warehouse personnel and loading individuals to coordinate and streamline operations Efficiently remove and decommission equipment post-use, adhering to company protocols for data security and hardware management. Maintain proficiency in the systems used by the warehouse provider to enhance operational efficiency and integration. Performs other duties as assigned Complies with all policies and standards

Qualifications:

High School diplomas with experience required/Associate’s degree in Business, Logistics, Supply Chain Management or related field or equivalent work experience preferred. 3+ year of IT operations, logistics management, and coordination of supply chain processes, preferably in IT required. 1+ years cruise and/or travel industry preferred. Forklift Certification upon hire preferred

Knowledge, Skills & Abilities:

Ability to manage logistics software systems and technology related to inventory and shipment tracking.  Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems. Knowledge of IT equipment and familiarity with a wide range of IT programs. Skilled in operating heavy machinery for moving and wrapping pallets. Must be able to multi-task. Strong communication, collaboration, time-management, and organizational skills. Ability to learn new technologies and concepts. Ability to work independently and within a team. Ability to think critically, problem solve creatively, and perform root cause analysis. Analytical and detailed oriented with a strong business sense. Ability to meet tight deadlines, prioritize workload, and achieve effective results. Proficiency in MS Office products. Primary language English, Bilingual (English and Spanish), a plus.

Physical Demands:  Requires regular movement throughout CCL facilities. Must be able to life in excess of 50 pounds. 

Travel: No travel.

Work Conditions:  Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.  Other job specific working conditions.  Work will entail working in both an office and a warehouse environment. Warehouse temperatures can be extreme during the summer.

This position is classified as “in-office.”  Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

Health Benefits:  Cost-effective medical, dental and vision plans  Employee Assistance Program and other mental health resources  Additional programs include company paid term life insurance and disability coverage   Financial Benefits:  401(k) plan that includes a company match  Employee Stock Purchase plan  Paid Time Off  Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.   Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.  Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.    Other Benefits  Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends  Personal and professional learning and development resources including tuition reimbursement   On-site preschool program and wellness center at our Miami campus 

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