IT Manager
Robert Half Technology
Description
Responsibilities:
• Oversee and participate in the design, build, and deployment of the Core platform and related technologies, collaborating with both internal and external stakeholders for successful delivery.
• Manage application maintenance activities, including upgrades, monitoring, and patching of the Core platform and related technologies.
• Handle daily business partner needs, such as making application configuration changes, creating or modifying batch jobs, and maintaining user permissions.
• Cultivate strong relationships with business unit stakeholders and leadership, ensuring a clear understanding of business and technology requirements and solutions.
• Establish and uphold operational standards that promote consistency, efficiency, security, and quality across all Core activities.
• Develop strategies for the Core platform, identifying opportunities for application optimization, redesign, or process improvements.
• Act as the subject matter expert for Core Banking technologies, educating and assisting business partners in achieving their objectives.
• Manage relationships with third-party application support providers, ensuring all contractual agreements and service level expectations are met.
• Oversee an On Call schedule for 24/7 support, promoting optimal solution uptime and minimal user interruptions.
• Ensure solution monitoring systems are in place and regularly updated to trigger notifications/alerts for relevant staff in response to critical events.
Requirements • Minimum of 5 years of experience working in IT, preferably within the mortgage industry
• Proven experience with Core Banking systems is essential
• Proficiency with Unix systems, including SCO, Sinix Aix, and Linux, is required
• Demonstrated experience with IBM AIX is a must
• Strong leadership skills and the ability to manage a team effectively
• Bachelor's degree in Computer Science, Information Technology, or related field is preferred
• Excellent problem-solving skills and the ability to handle high-pressure situations
• Strong understanding of IT infrastructure and system security
• Excellent communication and interpersonal skills
• Ability to strategize and plan IT initiatives in alignment with business objectives
• Experience in managing IT budgets and vendor contracts
• Up-to-date knowledge of current IT trends and best practices in the mortgage industry. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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