Description We are in search of an IT Manager to join our team in the non-profit sector in Norfolk, Virginia. In this role, you will play a crucial part in managing our Information Technology Business Operations, focusing on areas such as Telecom Expense Management Systems (TEMS) coordination, departmental expense allocation, vendor engagement, and financial processes oversight. Responsibilities: • Efficiently manage telecom expenses through our Telecom Expense Management Systems (TEMS), ensuring accurate tracking and reporting. • Scrutinize telecom expenses to pinpoint areas for cost reduction and implement strategies to optimize spending. • Act as the central contact for departments with billing and financial inquiries, fostering effective relationships. • Oversee the allocation of IT expenses across various departments, ensuring accurate and timely processing. • Manage relationships with vendors, acting as the primary point of contact. • Oversee the procurement process for tech-related products and services, including order placement and delivery tracking. • Process and reconcile tech service and IT equipment invoices, maintaining accurate records for audit and budgeting purposes. • Provide broad administrative support to the IT department. • Manage general office purchases and travel arrangements. • Oversee office supply inventory, placing orders for new items as necessary. Requirements • Comprehensive understanding and experience with Cisco Technologies. • Proficiency in Cloud Technologies and their application in a non-profit setting. • Demonstrated ability to manage and optimize CRM systems. • Strong knowledge of Database management and operations. • Experience with EO/IR systems and their integration in IT infrastructure. • Ability to manage Active Directory services. • Proven experience in Auditing IT systems and processes. • Expertise in Backup Technologies to ensure data safety and recovery. • Solid understanding of Computer Hardware and its troubleshooting. • Familiarity with Configuration Management, and ability to oversee its implementation. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .