**Title:** IT Monitoring and Observability Admin **Location:** United States-Illinois-Wood Dale **Job Number:** 15887 **Role Description:** Will work as a team member on infrastructure management and support. The role focuses on servers and VMware. Will work as a team member to design, deploy, oversee, and support a 55 site infrastructure. This can include but is not limited to installing hardware and software, deploying application infrastructure, and supporting cloud and on-premises infrastructure. **What you will be responsible for:** + Develop and maintain the monitoring and observability strategy, standards, and best practices for the IT organization. + Design, deploy, and manage our New Relic platform and other monitoring solutions + Collect, analyze, and visualize the metrics, logs, traces, and events from the IT infrastructure and applications for complete end to end observability. + Create and maintain the dashboards, alerts, and reports for the IT operations, development, and security teams. + Troubleshoot and resolve the issues related to the monitoring and observability solutions. + Provide guidance and support to the IT teams on how to use the monitoring and observability solutions effectively. + Research and evaluate new technologies and trends in the monitoring and observability domain. Qualifications: **What you will need to be successful in this role:** + Proven experience in an IT Monitoring and Observability role + Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience. + At least 3 years of experience in IT monitoring and observability administration, engineering, or support. + Strong knowledge and experience with New Relic monitoring and observability tools and platform + Strong knowledge and experience with various IT infrastructure and application technologies, such as Linux, Windows, Azure, network, database, web, etc. + Strong knowledge and experience with scripting and automation tools, such as Python, Bash, Ansible, etc. + Strong analytical and problem-solving skills. + Strong communication and collaboration skills. + Certifications in IT monitoring and observability tools and platforms are preferred **Additional Positives for the Position:** + Holding credentials that demonstrates ability to perform a specific level of tasks related IT Monitoring and Observability + System admin experience + Application performance testing experience **The rewards of your career at AAR go far beyond just your salary:** + Competitive salary and bonus package + Comprehensive benefits package including medical, dental, and vision coverage. + 401(k) retirement plan with company match + Generous paid time off program + Professional development and career advancement opportunities **Physical Demands/Work Environment:** The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. + The environmental characteristic for this position is an office setting. + Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. \#LI-MA1 We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.