Job Summary

Foundever is seeking a Principal Network Architect to join our fast-paced, dynamic, and team-focused Global IT team. In this role, you will report to the Director of Global Network Services. The Principal Network Architect will define, design, and implement a highly resilient, scalable, and secure global network infrastructure. This position is responsible for establishing network strategy and delivering a roadmap for Foundever services. The role represents the highest level of technical subject matter expertise within the company and serves as a key point of contact for Foundever’s clients and business partners.

Primary Job Responsibilities Design and implement Foundever’s global SD-WAN, WAN, LAN, VPN, and necessary monitoring tools: gather requirements, analyze specifications, perform cost analysis, validate options, create architectural designs, prepare configurations, and communicate network engineering plans. Manage capacity and availability planning for all network components, ensuring alignment with business growth and stability needs. Act as a technical leader to resolve challenges associated with new technical initiatives or programs. Maintain strong relationships with other architecture teams to align Foundevers strategy and maintain a collaborative direction for network evolution. Configure and deploy key network components, including routers, switches, firewalls, wireless controllers, VPN appliances, and cloud-based networking tools. Maintain comprehensive network documentation, including standardized network topology, equipment, and configurations. Mentor Operations staff on change management and documentation best practices. Collaborate with clients, application teams, project managers, and vendors to deliver robust network solutions. Provide troubleshooting and serve as a mentor for resolving complex network and application issues. Ensure robust network asset management, including lifecycle management for network components. Lead research and evaluation of emerging technologies, coordinating with senior leadership to align with Foundever’s strategic roadmap. Establish strong vendor relationships to validate and implement new solutions. Align network architecture with Foundever’s growth, compliance, and business continuity objectives. Skills, abilities and knowledge Expertise in modern network technologies such as SD-WAN, cloud networking, and Zero Trust principles. Exceptional technical acumen in traditional network protocols (IPv6, BGP, OSPF, QoS, VLANs, etc.) and security technologies (firewalls, IPS, DMVPN). Demonstrated leadership in a global, high-availability environment with a focus on scalability and security. Strong financial acumen, including experience with budgeting, cost analysis, and P&L. Proven ability to create, present, and advocate for network strategies and business cases. Familiarity with ITIL processes and frameworks. Exceptional time management, communication, and customer service skills. Ability to excel under pressure in a rapidly evolving technological landscape. Experience 7–10+ years of progressively complex experience in network architecture and design, including enterprise solutions and cloud-native networking. Proficiency in Cisco technologies and field experience. Experience with call center environments is highly advantageous. Experience working in ITIL-aligned organizations. Education Bachelor’s degree in Computer Science, Engineering, Business, or equivalent field experience. Relevant certifications such as CCIE, CCNP, CISSP, or CCDE are required. Cloud certifications (e.g., AWS Certified Advanced Networking, Azure Network Engineer) are a plus. ITIL Foundation certification is an advantage.