Requisition ID # 163437 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Electric Operations

Work Type: Onsite

Job Location: San Francisco

 

 

Department Overview
The Coworkers of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E’s electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

 

Position Summary
This role provides technical support of an IT infrastructure or operations product line, enterprise platform and/or technology service. Functions as a Subject Matter Expert (SME) across one or more disciplines, such as Transmission, Voice, Wireless Data Networks, or Teleprotection. Operational support duties include monitoring, analysis, diagnosis and resolution of problems involving hardware, OS, peripherals, infrastructure and telecommunications applications. Provides consulting and advisory tasks to engineering, planning and clients. 

Also, responsible for testing new technologies in a lab environment. Participates in design reviews on new deployments. Partners with product specialists and technical architects to make recommendations for new or retired technology products and systems.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  

 

Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
 
A reasonable salary range is:
 

Minimum     $144,000 Midpoint     $194,000 Maximum    $244,000

 
Job Responsibilities 

Supports and mentors other specialists on complex operations, management, and maintenance support of network and telecommunication systems, linked systems and peripherals to enhance network operations. Leads and supports improvements in automation of system infrastructure and development of tools and solutions. Supports the most complex and high-profile technical support and administration of critical infrastructure network components (e.g., routers, switches, load balancers, etc.).  Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. Acts as a team lead on cross-functional projects; provides guidance to peers on other projects. Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables. Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards. Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems.

 
Qualifications
Minimum:
•    Bachelor’s Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training
•    Ten (10) years of computer networking experience
•    Certification applicable to the system being supported
Desired:
•    Ability to travel up to 50 percent of working time
•    Willingness to work in extreme conditions
•    Willingness to work in remote locations
•    Ability to work flexible schedule
•    Associates Degree in Engineering or job-related discipline or equivalent experience
•    Cluster-Bachelor’s Degree in Engineering, Construction Management or job-related discipline or equivalent experience
•    Utility industry experience, electric
•    Experience as Journeyman or higher in Lineman line of progression
•    Ability to work on-call rotation