Position: IT Network Support/Specialist Location: Austin, TX Duration: 12 months The IT Infrastructure group is currently seeking an **IT Network Specialist** at our site in Austin, Texas US. **Job Responsibilities** + Monitor global network equipment availability and health. + Troubleshoot and drive to a resolution a wide range of LAN and WAN outages and performance problems. + Maintain network equipment configurations with SW updates and HW refreshes. + Execute deployments of new network infrastructure, configuration changes, according to defined project specifications. + Interface with equipment vendors and service providers and manage service request escalations. + Communicate and collaborate with a global community of end users and team members. + Create and maintain network documentation **Experience Required** + Minimum **2-4 years of relevant experience.** + **Proficiency in Layer 2 and 3 network protocols.** + **Fortinet OS** knowledge is required, **Juniper OS** knowledge is a plus. + Knowledge in monitoring tools such as **SolarWinds, Forti-analyzer** . + Experience operating wireless infrastructure based on **Cisco and Juniper solutions** is highly desirable. + Experience and knowledge of **network physical infrastructure including but not limited to: Network ethernet and fiber optics cables, connectors, transceivers, patch panels, switches and routers physical ports/power supplies/modules, patch cords, wall plates etc.** + Excellent written, verbal, customer service, and documentation skills + Strong analytical and problem-solving skills + Ability to work and think independently with minimal supervision. + **Cisco CCNA or CCNP a plus.** + Full time on site at least 3 days a week, more if required. + Be able to work after shift hours and weekends occasionally. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.