Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD

 

We are specialized support group, currently known as IAM OPs Security Tools, we support the IAM Security Tools infrastructure in the production environment 24/7.

 

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

 

TD Information Security covers the development and management of security strategies, policies, and programs to assess, prioritize, and mitigate business risk with technology controls.

 

Priorities include mitigating and managing cyber security threats, ensuring systems availability, aligning with global regulatory risk and compliance requirements, managing systems and network complexity, and partnering with businesses for better technology delivery by providing advice on technology controls.

Job Description:

We are looking for someone with diverse skills and some background in this space to carry out a broad range IAM Security Applications support assignments. You'll work under minimal supervision on environment management, maintenance, monitoring, performance, and incident management, as well as production support activities. There's meaningful work at every turn! As an IT Senior Operations analyst your general responsibilities will include building and deploying new security solutions as well as maintaining and supporting existing tools. Specifically, the day-to-day job responsibilities will be focused on the support of the IAM Security tools and infrastructure. These responsibilities include but are not limited to:

 

Manages and maintains the IAM Security Infrastructure/tools and provide 24/7 2nd level operations support for Production EnvironmentPerform controlled incident resolution including prioritization and escalation, involving business/TRMIS and technology partners as appropriateContinuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining, and monitoring applications/systems, ensuring availability targets are metIdentifies root causes and implements targeted and controlled remediation plans.Works with vendors and other ITS/ENG counterparts to perform root cause analysis on repeated incidents to find permanent fixImprove performance and resource utilization by assessing and analyzing/health check opportunities to optimize the operational environmentResponsible build/upgrade/deploy Production IAM security infrastructure, tools and application as neededEngaged from NTI to PROD build/deployment of new Security Infrastructure/toolsComply with both disaster and business recovery plans (and help define, review and test these plans annually)Monitor system life cycles ensure specifications and functionality support business objectives, TRMIS requirements and architecture decisions.Designing and writing scripts to automate repetitive functions where possiblePerforming version upgrade planning and deployment to meet currency requirementsResponsible to closing many CSIRT and remediate vulnerabilities when raised in timely mannerWorks with Auditors to fulfill the various audit gaps and requirementsContribute to the ongoing development of the team by sharing information, knowledge, expertise, and lessons learned on a regular basisFollow established processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required.

   

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

 

University Degree.Information Security Certification / Accreditation an asset.5-7 years of relevant experience.Firm commitment to staying informed and abreast of emerging issues, industry trends etc.Knowledge of one or more technologies: CyberArk, RSA SecureID, HashiCorp Secret Management, ControlMinder, Change Auditor, Azure MFA/Conditional AccessSound to advanced knowledge of business, technology controls, security, and risk issues.Demonstrated ability to participate in projects of moderate to high complexity.Ability and commitment to serve as a subject matter expert on business-specific, cross functional and enterprise initiatives.Readiness to participate in projects of moderate to high complexity and provide complex reporting, analysis, and assessments at the functional, business line or enterprise level. has context menu

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet