Adecco is assisting a local client in Bartlett, TN in their search for a temporary IT Operations Support Technician. This will be a fully onsite position for a contract of three months. If you meet the qualifications below, apply now! **Responsibilities:** **Provide Technical Support:** + Respond to user inquiries via phone, email, or in-person. + Diagnose and resolve technical hardware and software issues. + Assist users with installation, configuration, and ongoing usability of system hardware and software. **Incident Management** : + Log all helpdesk interactions in the ticketing system. + Follow up with users to ensure issues are resolved satisfactorily. + Escalate issues to appropriate teams as needed. **System Maintenance** : + Perform regular updates and maintenance on computer systems. + Install, modify, and repair computer hardware and software. + Conduct backups and data recovery operations. **Network Support** : + Assist with network connectivity issues. + Monitor and maintain network infrastructure. + Troubleshoot and resolve network problems. **Security** : + Implement and maintain security measures and protocols. + Monitor and respond to security incidents and vulnerabilities. **Qualifications:** + Associate's or bachelor’s degree in information technology, Computer Science, or related field. + Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are preferred. + Proven experience as a Helpdesk Technician or other customer support role. + Good understanding of computer systems, mobile devices, and other tech products. **Pay Details:** $23.00 to $26.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance