**Job Description** Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation s history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. **About This Job** Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for an IT Operations Team Manager I for the Applications Support team. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities: + Supervising multiple staff, including recruiting/hiring, training/personnel development, coaching and counseling employees, technical reviews, and business continuity + Provide technical oversight and recommended paths forward for implementation of technical solutions + Ensure high uptime of information systems, taking into account high availability, capacity planning, and disaster recovery + Identify technology opportunities and develop system strategies and roadmaps + Ensure best practices are followed. Identify and implement system and process improvements + Track service metrics, review problems, incidents, and delays and seek improvement opportunities + Analyze and document processes and procedures + Develop, and assist in the development of external and internal reporting and briefing + Ability to present complex technical issues and solutions to an unskilled audience + Perform other duties as assigned **What s In It For You** + Competitive wages + Medical + Dental + 401k + Paid time off + Work/life balance + Career development + Tuition reimbursement + Mentorship opportunities + Rewards & recognition **Work Location** Hill Air Force Base, Utah **Travel** <10% **US Citizenship Required** _Pursuant to a government contract, this specific position requires US citizenship._ **Clearance Requirement** This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred. **Certification Requirement** The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date. \#ASFS #SITCS #CRV2024 **Required Education, Experience, & Skills** **Required education:** + High School diploma and 16 years related IT experience, or + BA/BS degree with 12 years of related IT experience, or + MS degree with 10 years of related IT experience The successful applicant will display the following characteristics: + Ability to work independently, demonstrate strong initiative, and the ability to organize assigned daily tasks, as well as the tasks of subordinates, with no supervision + Experience with direct or indirect team leadership + Excellent customer service skills + Ability to explain technology in simple terms while managing technical experts + Possess strong communication skills (oral and written) as well as the ability to interact with team members, external vendors, various levels of management and internal clients with assorted levels of computer experience + Committed to results and success in accomplishing goals + A fast learner with an ability to quickly understand different technologies + Experience with troubleshooting, identifying and solving issue + The applicant must be able to obtain and maintain a Top Secret clearance **US Citizenship Required** _Pursuant to a government contract, this specific position requires US citizenship_ **Clearance Requirement** This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred. **Certification Requirement** The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date. **Preferred Education, Experience, & Skills** **Preferred Skills and Education** + Prior management experience leading 7-14 IT professionals and demonstrated talent management/development + Experience with matrix organizations + Experience with technical project management + Previous success in developing standards, process improvement, and managing processes + Working technical knowledge of network, storage, server, and database technologies + Ability to review, analyze, document, and explain technical systems and data **Pay Information** Full-Time Salary Range: $103590 - $176130 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **IT Operations Team Manager I - Application Support** **105244BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression