Burns McDonnell’s Business Technology Solution’s Global Practice is seeking a Technical Services Director in the Operational Technology space to establish the strategy and execution for our Operational Technology service offerings and client engagements. The ideal candidate will demonstrate how our solutions address customer pain points, provide value to our customers and drive sales through strong relationships and confidence in our offerings. The selected candidate will join The Enterprise System Integration team, which is focused on providing Enterprise Solution Services delivering high value to our clients through a variety of leading technologies, DevOps methods and practice disciplines.
You will establish, communicate and maintain accountability for the service delivery strategy based on industry trends to position 1898 Co to successfully secure and execute client engagements. The primary mission for the Director is to foster a culture where technical excellence is recognized and valued for the importance it brings to our organization. The role will focus on supporting the needs of our Utility clients through Grid Modernization efforts focused on Operational Technologies. This includes field deployments for solutions such as Advanced Distribution Management Systems (ADMS), Distributed Energy Resource Management Systems (DERMS), Solar and Battery Deployments and Digital or IEC-61850 enabled Substations.
Job Functions:
Set direction by developing annual goals to improve business within the department and/or business line.Provide direction and leadership for department and/or business line related teams.Foster a thought leadership mentality at all levels and roles within department.Identify and communicate industry trends for business line.Partner with business development counterparts to develop strategic industry engagement plans to support targeted projects and leadership differentiation.Proactively identify knowledge and experience gaps in ability to meet industry direction and direct the strategic hiring of key staff to build our resume as a company and/or develop existing talent.Identify opportunities to continually improve technical and strategic execution strategies and generate vision and direction to implement changes.Direct internal training for department and/or business line, collaborating with management to ensure and maintain training consistency, effectiveness, and vision.Develop and implement sales tools and collateral.Present at industry conferences and enable others.Participate in sales and marketing for critical pursuits.Provide leadership, guidance, and instruction to the department.Responsible for overall QA/QC process adherence.Enforce compliance with company and site safety policies.Perform other duties as assignedComply with all policies and standards