General Summary:  Provides the development and delivery of training material in support of Informational Technology (IT) and Operational Technology (OT) systems. May involve travel to customer sites to provide up-to-date training to users.  

Principal Duties and Responsibilities (*Essential functions) 

·         Develops and implements training curriculum, demonstrations, and practical applications for IT and OT equipment.

·         Conducts online and/or onsite training sessions.

·         Updates training material to ensure relevance and timeliness based on directives.  

·         Develops and maintains records of training.

·         Evaluates the effectiveness of training relative to objectives outlined per site.  

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