IT Product Analysis Specialist **General Information** Req # WD00077069 Career area: Information Technology Country/Region: Malaysia State: Selangor City: Petaling Jaya Date: Friday, January 10, 2025 Working time: Full-time **Additional Locations** : * Malaysia - Kuala Lumpur - Kuala Lumpur * Malaysia - Selangor - Klang * Malaysia - Pulau Pinang - Butterworth * Malaysia - Johor - Johor Bahru * Malaysia - Pulau Pinang - George Town * Malaysia - Selangor - Petaling Jaya * Malaysia - Selangor - Shah Alam * Malaysia - Melaka - Melaka * Malaysia - Selangor - Selangor Darul Ehsan **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Overview** IT Product Analysis Specialist/IT Development Specialist role is critical in the solution implementation lifecycle cutting across all phases. The IT Product Analysis Specialist/IT Development Specialist has a deep understanding of technology and an ability to apply it to design solutions that meet the objectives of our customer. The role of the IT Product Analysis Specialist/IT Development Specialist is to + Help customers build on their current CRM & Custom solutions by expanding its use across the business through the latest technologies, + Execute designs under the guidance of a solution architect, + To configure and customize new solutions by leveraging the D365 CE, Power Platform & Azure technologies along with other custom components. **Responsibilities** + Website and CRM application designing, building, or maintaining. + Write C# or Java or Front End (JavaScript/React/Vue) code that is clean, efficient, scalable, and dependable. + Build and maintain the Rest/Soap APIs + Maintain frequent communication with team members and work closely with them throughout the development process. + Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups. + Identifying problems uncovered by customer feedback and testing and correcting or referring problems to appropriate personnel for correction. + Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems. + Determining user needs by analyzing technical requirements. + Knowledge of JS libraries like React or Vue and Microsoft/Salesforce CRM is a big plus. Proficiency in programming languages - C# or Java, Front End stack + Practical experience in translating business requirements into well-architected solutions that best leverage the D365 CE platform capabilities, + Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape, + Document, develop and test working solutions, integrations, and data migration elements of D365 CE applications, + Demonstrable ability to leverage standard D365 features and ability to identify conditions when D365 should be customized. Ability to successfully communicate this information to both the customers and technical stakeholders, + Design and develop D365 components and 3 rd -party integrations in accordance with Lenovo standards, + Design forms, workflow processes, flows, web services, plugins, canvas apps, model driven apps and other components needed to meet the business requirements obtained from customers, + Experience in building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for D365, + Executing ongoing maintenance of developed systems, + Executing on the architectural vision, goals, standards, structure, behavior patterns, models as defined by the solution architect, + Experience working with data migration for D365, + Excellent analytical, communication and technical skills combined with excellent planning and organizational skills, etc. **Professional Experience** + 2 – 5+ years of experience in CRM (D365/Salesforce/ServiceNow/Custom) with extensive industry knowledge, + Dynamics 365 Customer Engagement and knowledge of other Dynamics 365 apps, + Experience in leveraging the MS Power & Azure Platform, + Implementation of Dynamics 365 CE (and prior versions) in an organization with more than 1k users, + Working with a solution architect to recommend a highly available, scalable Dynamics 365 architecture, + Experience in Java, C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS, SSIS, etc., + Knowledge of integration architecture and the ability to map integration pattern to functional usage, + Extensive experience in the implementation of MS CRM & 3rd party Integration using Middleware Tools/ API’s (REST, ODATA Web API’s)/SSIS packages and/or connectors, + Experience in using Azure services for integration, Power Apps and Power Automate for upstream/downstream systems integrations, + Experience in the migration of large complex data sets – specifically data analysis, data cleansing, and data mappings using standard and 3rd-party tools e.g. Kingswaysoft & SSIS, + Experienced in reporting architecture using SSRS and/or Power BI, + Should have excellent problem solving and analytical skills, + Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations, + Experience in Agile and Waterfall delivery methodologies. **Qualification** Business / Industry Experience with specialization in an enterprise-wide CRM technology + 2-5+ years of experience, ideally in Services, Business management or IT management, + 2-5+ years of experience in D365 CE configuration and customization, + 2+ years of experience in information intensive industries or digitally advanced enterprises, **Education** + Bachelor’s or master’s degree in computer science/ engineering or related fields, + Relevant Dynamics 365 or prior certifications, + Relevant Power Platform or Azure certifications. **\#BASD #BASDProduct** **Additional Locations** : * Malaysia - Kuala Lumpur - Kuala Lumpur * Malaysia - Selangor - Klang * Malaysia - Pulau Pinang - Butterworth * Malaysia - Johor - Johor Bahru * Malaysia - Pulau Pinang - George Town * Malaysia - Selangor - Petaling Jaya * Malaysia - Selangor - Shah Alam * Malaysia - Melaka - Melaka * Malaysia - Selangor - Selangor Darul Ehsan * Malaysia * Malaysia - Johor , * Malaysia - Kuala Lumpur , * Malaysia - Melaka , * Malaysia - Pulau Pinang , * Malaysia - Selangor * Malaysia - Kuala Lumpur - Kuala Lumpur , * Malaysia - Selangor - Klang , * Malaysia - Pulau Pinang - Butterworth , * Malaysia - Johor - Johor Bahru , * Malaysia - Pulau Pinang - George Town , * Malaysia - Selangor - Petaling Jaya , * Malaysia - Selangor - Shah Alam , * Malaysia - Melaka - Melaka , * Malaysia - Selangor - Selangor Darul Ehsan