Job Title: IT Project Manager 

Department: Information Technology  

Location: Grand Rapids, Michigan. 4 days onsite, 1 day remote  

About Acrisure  

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. 

Essential Duties  

Proactively coordinate and gather business requirements related to assigned projects  

Effectively facilitate scoping sessions with stakeholders   

Coordinate, manage and complete assigned projects on time and within budget  

Develop detailed project plans to monitor and track progress within ServiceNow  

Serve as a liaison between IT and business units to coordinate the necessary support needed and to provide successful implementation of project initiatives  

IT Project Manager Responsibilities:  

Manage processes to provide structure for new projects and initiatives using IT PMO CoE best practices and tools.  

Develop project charters, plans, milestones and schedules using the IT PMO standard project templates/tools to ensure projects are completed on time and expectations of project sponsors are met.  

Daily project management support to project sponsors throughout each project life cycle  

Support Program and Project Governance (controls)  

Validate resource availability and allocation on each project  

Facilitate Project Meetings  

Create Project Status Reports  

Proactively manage risks, actions, issues, and decisions for each project  

Identify project dependencies, assumptions and constraints as part of the plan  

Create the project stakeholder communication plan  

Manage scope and project changes effectively  

This description is not meant to be all-inclusive. This description may be modified from time to time at the discretion of management.   

Competencies:                     

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education and/or Experience:  

Bachelor’s Degree or equivalent experience  

5+ years of financial and project management experience within a complex IT environment.  

Having both agile and waterfall methodology experience is a plus  

Must be able to detail hands on experience with the creation and management of large-scale projects spanning multiple departments and stakeholders  

Experience with M&A Projects a plus  

Knowledge, Skills & Abilities:  

A project leader who is comfortable within a fast-paced and sometimes ambiguous environment  

Self-starter with the ability to reach out and engage with stakeholders at all levels  

Experience working with ServiceNow Project Management Module  

Expertise in Excel and MS Project or another Project Software  

PMP certification (e.g., PMP, PgMP, PMI-ACP) preferred  

Experience with Microsoft Office365  

Experience with Power BI or other reporting software a plus  

Admin / User knowledge of SharePoint  

Familiar with the ITIL Framework a plus  

Experience applying project management best practices and design-thinking approaches  

Experience working with abstract concepts in innovative ways to solve problems  

Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance  

Excellent time management and prioritization skills  

Excellent interpersonal skills  

Benefits & Perks: 

Competitive Compensation 

Industry Leading Healthcare 

Savings and Investments 

Charitable Giving Programs 

Offering hybrid work option            

Opportunities for Growth 

Parental Leave 

Generous time away 

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.