Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Under guidance of management, ensures project outcomes match agreed upon customer expectations.Effectively communicates project information to stakeholders through agreed upon channels and timelines.Leads project-related meetings and gains consensus on outcomes and goals.
SERVICE ESSENTIAL FUNCTIONS
Under guidance of management, plans and organizes projects.Assists with formulating and defining scope and objectives of the project.Determines time frame, funding limitations, and procedures for accomplishing project(s) according to Portfolio and Process Management Office guidelines . Identifies and schedules project deliverables, milestones, and required tasks.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Establishes the project quality plan, including the application of PMO testing standards.Under guidance of management, establishes the project risks and mitigation plans.Adheres to standards and procedures for project initiation, planning, execution, control, monitoring, and closure defined by the Portfolio & Process Management Office.
FINANCE ESSENTIAL FUNCTIONS
Prepares the Authorization for Expenditure (AFE) for the project and assists IT Financial Analyst(s) with the approval process.Manage Purchase Orders (PO) and invoices throughout the project life cycle.Closes all project expenditures at the end of the project.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSProposes opportunities to improve the Portfolio & Process Management Office and participates in improvement initiatives.Proactively manages own professional development and completes Individual Development Plan (IDP).
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's degree in Computer Science, Business Administration, or related discipline with an information technology focus or four years of experience managing small to medium scale projects required in lieu of degree
WORK EXPERIENCE
None if have Bachelor's degree in Computer Science, Business Administration, or related discipline with an information technology focus License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A
LICENSES AND CERTIFICATIONS - PREFERRED
PMP - Certified Project Management Professional (PMI) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesProject management skills with ability to multitask and manage multiple projects in a cross-functional environmentAbility to deliver projects using leading-edge technologySolid knowledge of current technologiesSolid knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidenceExceptional verbal and written communication skills. Ability to effectively facilitate meetings.Strong teamwork and interpersonal skillsAbility to operate under a dual reporting relationship (IT, customers)Solid knowledge in Microsoft Office products
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.
In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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