Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more. Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology. We are bidding on a contract supporting the Fort Johnson Network Enterprise Center. This is contingent upon a successful contract award to Oneida Technical Solutions. Job Title: IT Project Planner/Product Support Manager Location: Fort Johnson Clearance Level: Secret Clearance Position Overview: The IT Project Planner/Product Support Manager at Fort Johnson is responsible for overseeing and managing IT project planning and product support activities. This role ensures that IT projects are executed efficiently and that products are supported effectively throughout their lifecycle. The manager will work closely with cross-functional teams, including IT, logistics, and supply chain, to ensure successful project delivery and product support in alignment with organizational goals. Key Responsibilities: + Project Planning: Develop and manage IT project plans, including timelines, resources, and budgets. Coordinate with stakeholders to ensure project objectives are met. + Product Support Management: Oversee product support activities, including maintenance, troubleshooting, and upgrades. Ensure products are supported effectively throughout their lifecycle. + Stakeholder Collaboration: Work closely with IT, logistics, and supply chain teams to align project planning and product support with organizational objectives. + Risk Management: Identify and mitigate risks associated with IT projects and product support. Develop contingency plans to address potential issues. + Compliance: Ensure all project planning and product support activities comply with DOD 8140 standards and other relevant regulations. + Reporting: Prepare and present regular reports on project status, product support activities, and related metrics to senior management. + Continuous Improvement: Identify opportunities for improving project planning and product support processes. Implement best practices to enhance efficiency and effectiveness. Qualifications: + Bachelor's degree in Information Technology, Project Management, Supply Chain Management, or a related field. + Minimum of 5 years of experience in IT project planning and/or product support management. + Strong understanding of DCWF 803 (Supply Technical Support) requirements. + DOD 8140 compliance experience. + Proven experience in managing complex IT projects and product support activities. + Excellent communication, leadership, and organizational skills. + Ability to obtain and maintain a Secret Clearance. Preferred Qualifications: + PMP, ITIL, or other relevant certifications. + Experience working in a military or government environment. + Familiarity with DOD supply chain and logistics processes. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.