Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for an IT Regional Engineer to join our London HQ. You will provide support to CGL operational staff and clients in respects of all IT across central London, Greater London and several home counties. (travelling outside this area may be required when necessary).
Where: London King’s Cross
Hours: Full Time 37.5 hours per week
Full Time Salary: £34,700.09 - £39,302.37 Dependent on experience (Based on full time hours, Pro Rata if part time hours)
Allowances: £4,072.06 Inner London Weighting Pro rata
ResponsibilitiesAbout the role:
Query ITSM for outstanding tickets / workstreams.Network management.Trouble shooting and problem resolution.Hardware and software installation.System administration.User training and support.Asset management. Field surveys.
About you:
Any IT industry professional qualifications desirable.Full clean UK driving licence.Use of own vehicle. Mileage allowance provided.Technical Proficiency: Laptop / Tablet / PC install and support skills – Dell + Lenovo hardware.Operating systems: Windows 11 / Windows 10. Android.Analytical Thinking: Diagnosis, repair and rebuilding and proven experience of 1st, 2nd and 3rd line support.Cloud Services: Azure, Entra ID / Active Directory, Office 365.Networking:Install and removal of network equipment.Experience of Cisco, Meraki and Netgear equipment.Knowledge of IOS.Knowledge of network protocols – TCP/IP.Installation of WIFI Access Points (at height).Lan / Wan knowledge.Install of VOIP handsets.Time management: Ability to prioritise outstanding tickets.Ability to work unsupervised for extended periods of time using your initiative.To be proactive and assertive.Ability to stay overnight where/when required. To work unsociable hours where this would be deemed reasonable.
What we will give to you:
25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us) rising by 1 day for each years’ service.Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.Contributory pension scheme.A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.A friendly and supportive team.Training, career development & progression opportunities.Refer a Friend and receive generous vouchers if candidate is successful.Mileage allowance provided.
Please reflect the attached Job Description and Person Specifications in your application.
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Salary Range (pro rata if part time) CGL points 31 to 36 (£34,700.09 - £39,302.37) ILW / OLW /Fringe Inner London Weighting (£4,072.06) Closing Date 14/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Mike Rogers | mike.rogers@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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