We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. 
Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.
As the IT Sales Analytics Manager, your role will involve overseeing the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services. You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.

What we’re looking for…

10+ years of experience in IT / 5+ years of people management experienceCRM, Rate & Quotation Management Systems (Design, Build, and Run)BI Dashboard design and development (PowerBI, Tableau, Qlik)Business Portal/Website project/enhancement delivery experienceConversational Mandarin fluency is a plus

What you will do:

Business EngagementManage stakeholders to understand new needs and review existing service fit-for-purposeSolution Integration DesignDefine service roadmap aligning to business and foundation needsCollaborate within IT globally to align roadmap directions, standards and policiesProject/Program managementLead projects from inception to completion, including planning, execution, monitoring and closing/training-to-runManage portfolio of projects align to service roadmapCoach team project managers to increase competency and autonomyTeam LeadershipManage and mentor a team of IT professionals and suppliers/consultants, providing guidance and support to ensure high performance and professional growthService Operation & Continuous ImprovementOversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service levelManage performance of external vendors and service providersDrive knowledge management and capability delegation (Shift-left/Service Service)Manage IT asset lifecycle and visibilityControl IT policies and procedures, including data security and regulatory compliance Proactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectivenessStay up to date with emerging IT trends, technologies, and industry best practices

Who you are:

You lead by motivating and empowering your team, fostering collaboration and an achievement driven cultureYou thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to deliveryYou are excited by complex business problems and enjoy the process of bridging and integrating intricate solutions togetherYou communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders

Work Experience:

Background10+ years of experience in IT, of which 5+ years in people management roleExperience in Logistic/Freight Forwarding industry is a plusGeneral CompetenciesIT Project/Program Management (Practical experiences of SCRUM/PMP applications)IT Service Management (ITIL foundation mandatory; Advanced level is a plus)Process Improvement techniques (Process mapping, Kaizen/Rapid Improvement Blitz, Visual Management is a plus)Technical Domain CompetenciesExceptional experiences and demonstratable skills inCRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run)BI Dashboard design and development (PowerBI, Tableau, Qlik)Business Portal/Website project/enhancement deliveryPractical working knowledge of:Data warehouseEDI/APIERP, TMS (Cargowise)

Salary:

$150,000 – $170,000/year based on education and experience level.Benefits:Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.401K retirement plan with 3% company match.Discounted pet insurance - woof! woof! meow!Annual performance bonus and mid-year reviews for salary increases.Education:Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field.

OEC Group is an Equal Opportunity Employer