Job Seekers, Please send resumes to resumes@hireitpeople.com Job Description – 

Network and Telecom Lead - Store Support - Key Requirements

•       Lead a team of Network and Telecom Engineers in technical approach, network tools recommendations, problem solving, workload management and accountable for execution delivery.
•       Excellent working knowledge of Agile methodology and frameworks like Scrum,
•       Develop, operate and support the Store Network infrastructure for GAP Brand store        technology services.
•       Responsible for a 24x7 network environment where uptime, response and repair are critical to ensuring store systems and services are available at all times.
•       Ensure that all processes, procedures and escalation points have been implemented and followed.
•       Interface with other networking and operations teams, internally and externally to GAP, and be directly engaged with developing short-term project plans to align with long-term goals and priorities of IT Infrastructure and Engineering.
•       Proactively monitor all network and Telecom infrastructure and services.
•       Partner with Architects, Engineers and Operations individuals across a variety of service and infrastructure organizations to resolve issues, provide technical feedback, and contribute to overall architecture direction.
•       Partner with Server and Application owners to ensure their applications have similar degrees of redundancy, resiliency and failover capability on the Store Network infrastructure.
•       Identify research, evaluate and recommend best practice network operations based run books, knowledge, and training.
•       Participate in a tiered support model for highly impacting network related issues and events, coordinate with venders/partners on escalations and support.
•       Partner with InfoSec to ensure PCI compliance best practices and implemented.

Technical Skills - 
•       BS in Computer Science or related Engineering Discipline
•       6+ years of experience in operational hands on experience in highly scalable and availability footprints across various network technologies and distributed systems environment
•       Have experience in large Retail, ISP and/or Content Service Provider environments
•       Able to handle multiple, complex projects and incidents simultaneously
•       Must have implementation and operational experience with; Enterprise/carrier-class routers, switches and firewalls: Juniper, Cisco, Viptela, Juniper SRX, Meraki
•       Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco, Juniper and Netscreen platforms.
•       Experience and operational familiarity on BGP, OSPF, OMP and other network routing protocols. 
•       Must have knowledge of network switching protocols: STP, 802.1[q,s,w], 802.3ae
•       Familiarity with Unix especially in respect to networking Familiarity with developing tools in scripting e.g perl, shell, python, expect, etc. 
•       Understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues.
•       Exceptional interpersonal skills, including teamwork, facilitation and negotiation
•       High degree of initiative, dependability and the ability to work with little supervision.
•       Exceptional written and communication skills are a must. 
•       Creative problem solving abilities
•       Experience with F5 load balancer, enterprise wide wireless networking technologies, Software Defined Networking and WAN architecture
•       Skilled in Software Defined Networks and capabilities to manage and monitor the network at scale.
•       Ensure relevant alerts are configured for all Network devices/site
•       Ensure monitoring dashboards for capacity and performance management - per site
•       Apply standardized configuration to each Network device (for e.g. SNMP, syslog, NTP and Authentication).
•       Has good understating of Avaya IP telephony and VOIP terminologies/technologies like H.323, H.248, SIP, SBC’s, T1 and E1 concepts.
•       Has good understanding of ITIL process and can lead/supervise Incident, Problem and Change management.
•       Experience working in Agile/Scrum environment leveraging tools such as Jira and Service Now.
•       Familiarity with ITIL