Dulles, VA, USA
24 hours ago
IT - Senior Consultant | Infra_ToolAdministration-ITSM | ServiceNow
Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

Act as “Single Point of Contact” for all project - related technical issues Liaison with client stakeholders Coordinate with Infosys onsite/offshore team Interface with client team for technical & business issues Resolve escalated issues from client team Escalate pending issues to client Portfolio owner Provide status reporting on a weekly, monthly and quarterly basis as outlined under Deliverables section Participate in status meetings Provide knowledge transfer and support for onsite/offshore Support during production deployment and Warranty period

Minimum years of experience*: 5+

Interview Process (Is face to face required?) Yes

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