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Must Have Skills:

Genesys Cloud support Call flow development Client management

Detailed Job Description:

At least 5 years of experience in supporting Genesys Cloud contact center platform Responsible for supporting - Genesys Cloud contact center platform Should have prior experience in handling p1 & p2 issues in Genesys Cloud contact center technologies. Hands on experience on implementing Genesys Cloud IVR infrastructure. Should have experience in client management and stake holder management.

Minimum years of experience*: 5+