Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

Exp. in Oracle Cloud Administration Exp. in Linux Administration

Job Responsibilities:

Provide global production support for the Oracle Cloud Infrastructure, Oracle Linux and RHEL distributed infrastructure while on shift. Address incidents picked up by the monitoring systems alerting on global Oracle Cloud infrastructure within a timely manner. Resolve problem tickets allocated to team on central management tools (e.g. Service Now) Implement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc) Regular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLAs. Liaise with vendors to analyze crash dumps, or infrastructure problems Operational and Administration knowledge of key technologies, such Oracle Cloud, Oracle Linux. Good written and spoken English, able to communicate in English with remote teams. Strong analytical and logical skills. Team work, ability to contribute to and work in a team, as well as at times step up and lead a number of people when handling problems or incidents Strong inter-personal and communication skills, capable of writing/contributing to technical knowledge articles Independent problem solving skills and effective time management A solid understanding of Oracle Cloud Infrastructure.