Bengaluru, Karnataka, India
1 day ago
IT Service Associate Analyst

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.


Education and Qualifications
 

Bachelor’s degree in computer scienceMinimum 2 year of experience in dealing with international clientsExperience of working with teams of English-speaking countries
 

Responsibilities

Install and configure software and hardwareManage network, servers and technology toolsSet up accounts and workstationsMonitor performance and maintain systems according to requirementsTroubleshoot issues and outagesUpgrade systems with new releases and modelsDevelop expertise to train staff on new technologiesResolve ServiceNow Tickets within SLA


Requirements and skills

Proven experience as a System AdministratorExperience with Hardware, networks (LAN, WAN) and patch managementKnowledge of system security and data backup/recoveryFamiliarity with various operating systems and platformsResourcefulness and problem-solving aptitudeExcellent communication skillsEffective interpersonal skills and relationship-building skillsStrong written and oral communication skills (Must have)Strong analytical and problem-solving abilities, with keen attention to detailMust be a team player but should also understand the importance of individual contributionsSelf-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environmentMust be flexible to work any shift in a 24/7 operation including night shiftsCandidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirementsThe work location will be decided by the Organization depending upon the business requirementCandidate should be amendable to work from office

Behavioral Skills

Longevity and commitment in previous workTeam playerAbility to meet target under pressure and time bound deadlinesDynamic and pleasing attitude and personality

Our Culture and You

What does the day in a life look like for a System Administrator ?

You come to work each day to an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big.

Benefits

· Competitive salary and benefits

· Great work-life balance

· Comprehensive on-job training, best-in-industry communications training, and sponsorship for skill development

· Medical insurance coverage for employees and their immediate family

· Community Wellness programs for employees' wellbeing

Schedule:
Night shift / Rotational shift
 

Supplemental pay types: Shift allowance

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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