Reorg is seeking a skilled IT Support Engineer to join our team at our new office in Bogotá, Columbia.

We are looking for a super smart, friendly and all-around great individual who takes care of people and the technology they use. As a member of the Corporate IT team, you will have the opportunity to create a seamless experience to Reorg end-users in multiple offices around the world, research and deploy new tools and services and just flat out solve hard problems. Enjoy taking care of people? Love the chance to see the direct, massive impact of your work? If you answered yes, then we’d love the opportunity to meet you. We are Reorg Corporate IT. Our team makes life easier, better and faster for our company.

Qualifications Exceptional customer service, attention to detail, interpersonal, oral and written communication skills Ability to work independently, multi-task and establish priorities while having a passion to help people and to learn and improve IT in an innovative manner Proficient in both macOS and Windows operating system and hardware troubleshooting Strong analytical, problem-solving, organizational, and planning skills Web conferencing knowledge (tools such as Zoom, Microsoft Teams etc...) Experience with Okta and back-office applications (SSO, Okta, G Suite / Google Workplace, Microsoft Office, Microsoft Intune and Jamf Pro etc...) Creating updating, and maintaining end-user facing knowledge based articles Maintaining infrastructure documentation, including diagrams and configurations Proficiency in English is required Preferred Networking knowledge and experience (e.g. Meraki, Cisco) Experience working with third-party hardware and software and procurement practices