Fort Huachuca, AZ, US
164 days ago
IT Service Manager
Welcome page Returning Candidate? Log back in! IT Service Manager Job ID 2023-7463 Job Locations US-AZ-Fort Huachuca Category Engineering (non IT) Type Regular Full-Time Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

 

Empower AI is proud to be recognized as a 2022 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

 

Responsibilities

ESSENTIAL FUNCTIONS BY LEVEL: 

Prepares work statementsParticipates in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerationsParticipates in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications and Interface Control DocumentsParticipates in interface definition, design, and changes to the configuration between affected groups and individuals throughout the lifecycleInteracts with the Government regarding Systems Engineering technical considerations and for associated problems, issues and conflictsDevelops System Architecture and System Design documentationGuides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plansParticipates in and initiates concept development and trade-off studiesPrepares program and test specificationsPrepares test procedures and dataSelects performance levels of components and subsystemsDirects the design of information management equipment and systemsDescribes interfaces among various subsystemsDevises appropriate tests to use in evaluating, debugging, and checking of equipment and systems for accurate and dependable conformance to specificationsPrepares complete documentation of methods, procedures, and designSupervises revisions and changesAssists with implementation of combined hardware/software systemsProvides consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areasProvides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problemsDevelops analytical and computational techniques and methodology for problem solutionPrepares and presents written and oral reportsPrepares and presents proposals, or portions thereof, primarily in field of specialtyAnalyzes, diagnoses, and recommends solutions to complex problemsServes as principal analyst for research projectDevelops advanced concepts of automation and information processing, display, control, and transfer for various subsystemsConducts research and analysis of algorithms and defines data structures that lead to highly efficient system design parametersPerforms related work as requiredWork is performed under the general direction of a senior level managerAbility to establish and maintain effective working relationships with associates and client personnel at all levelsAbility to work in a normal office environmentCost management responsibility within assigned area

 

 

Qualifications

MINIMUM REQUIREMENTS:

Bachelor’s Degree in Computer Science or equivalent related experienceITIL v4IAT Level I Certification 

 

EXPERIENCE REQUIRED BY LEVEL:

III: 4 – 9 Years

 

PHYSICAL REQUIREMENTS:

 

This position requires the ability to perform the below essential functions:

Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 25 poundsTravel by land or air transportation 15 %

 

About Empower AI

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.

 

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