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Detailed Job Description:

Client is seeking at contractor IT Support Software Specialist to work on site for technology projects, Strong Microsoft office supports MS excel, Teams SharePoint, Word, Outlookdesktop support light networking. Experienced Application hands on support Business working in the technology space. Strong passion for user experience and keen eye on product design to deliver on user needs. With a passion for creating change, mission-minded business, and an insatiable appetite for knowledge. 5+ years of Technology experience with strong domain expertise in Customer Relationship, Digital Service space. Used Data Analytical tools like Dataverse, Microsoft Excel, Pivot tables Strong command on written and verbal communication skills Experience in identifying business opportunities based on analytics data, market trends, user research and benchmark testing results Expert knowledge of all phases of the project and product development lifecycle, from concept design to final delivery and rollout Proficient in gathering requirements from Business stakeholders and understanding project/business goals.

Job Responsibilities:

Experience in providing information technology technical support either in hardware, software or some other IT. Demonstrated ability to ability to interpret complex information and provide informed analyses. Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems. Requires excellent written and verbal skills as well as IT savvy to assist customers. Demonstrated ability to use Microsoft Office suite.

Require/Desire Skills:

Experience in providing information technology technical support either in software or some other IT.  Demonstrated ability to ability to interpret complex information and provide informed analyses  Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems.  Requires excellent written and verbal skills as well as IT savvy to assist customers  Demonstrated ability to use Microsoft Office suite.  Ability to help setup enterprise client calls and coordinate technical setup.  Bachelors degree in Information Technology, Computer Science or related field.  Demonstrated ability to communicate effectively both orally and in writing.