Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will assist claimant commands to define customer IM/IT requirements, manage NMCI network services and accounts, schedule and coordinate new services and upgrades. You will assist Customers and/or Claimant commands to define new IT requirements in accordance with policies. You will provide training and assistance to command IT Points of Contact. You will coordinate with claimant commands to plan/schedule network outages/restoration to minimize impact on operations. You will serve as customer liaison for customer service problems that cannot be resolved by the Help Desk in a timely manner and escalates operationally impacting issues. You will assist Information Systems Security Manager with required Information Assurance tasks including investigating security violations, reporting incidents, restoring network services, and maintaining configuration management of installed assets. Requirements Conditions of Employment Qualifications Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Performing network system administrator support functions to manage network accounts and security groups, manage network file shares. Examples of experience is providing IT Customer Service support by assisting customers to troubleshoot hardware, applications, configuring mobile devices, backup data, mapping printers and network drives, using Virtual Private Network (VPN) connections for remote computing. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Successful completion of a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR Successful completion of 3 full years (54 hours) of progressively higher graduate level education leading to a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. This announcement uses the Defense Industrial Base, Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service. Several vacancies may be filled. The position often requires irregular hours. Physical Demands: Work is primarily sedentary: however some work may require walking, lifting, carrying, reaching, and standing. May be required to travel in order to attend meetings and conferences away from the local area. The position requires the employee to drive a motor vehicle; a valid driver's license is required. Work Environment: The majority of the work is performed in a typical office setting but there are warehouses as well as mechanical and operational environments which will be periodically and when necessary visited. The work environment includes everyday risks or discomforts that require normal safety precautions. Special safety precautions, when required, will be briefed by the Department Head; applicable safety equipment, over and above normal office attire, will be provided. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.