Summary Salary Ranges are the following unless statutory/regulatory rates prevail. For the Redstone Arsenal, AL Location: $92,293 to $142,676 (includes 21.91% locality) For the Schriever AFB, CO Location: $90,961 to $140,616 (includes 20.15% locality) This position is part of the Department of Defense, Missile Defense Agency (MDA). The incumbent will be responsible for serving as an IT Specialist specializing in network services and operating systems; performing various assignments. Responsibilities The position(s) covered by this vacancy announcement is in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo). For more information please see: ACQDEMO As a IT Specialist (Network Services/Operating Systems) at the NH-2210-3 broadband level some of your typical work assignments may include: Serving as an IT Specialist specializing in network services and operating systems. Performing various assignments, both one time and continuing, related to different aspects of the MDA Information Technology (IT)/IM enterprise networks and systems. Analyzing, identifying, and recommending efficiencies in wide area network infrastructure management. Establishing and maintaining effective working relationships and interacting with functional users throughout the Agency to identify specific and unique user requirements for wide area network access and specified IT services. Conducting surveys and studies to determine computer hardware, software, telecommunications, and network requirements to address current and future IT needs. Making recommendations to the supervisor or higher level specialist. Conducting technical analyses of systems to determine the nature of requirements, logical work and information flows, and whether advancements in IT are feasible and should be incorporated. Analyzing the varied applications, systems, communications, and cybersecurity requirements to be supported. Identifying conflicts between Agency enterprise standards and the requirements, and recommends solutions to overcome obstacles. Integrating information technology, transport, systems, and external communications connectivity within physical facilities and infrastructure projects. Collaborating with civil engineering groups to formulate and implement IT requirements within existing or new Agency facilities. Requirements Conditions of Employment Qualifications You may qualify at the NH-03 broadband level if you fulfill the following qualifications: One year of specialized experience equivalent to the NH-02/GS-11 grade level in the Federal service: Applicants are required to meet 2 of 3 statements in order to be qualified. Identifying, analyzing, specifying, designing, and managing functional and network infrastructure requirements of information technology/information management principles, concepts, and methods. Experience with the architecture and topology of software, hardware, and networks including Local Area Networks (LANs); Wide Area Networks (WANs); telecommunications systems, their components, and associated protocols and standards; and how they operate and integrate with one another and with associated controlling software. Establishing and maintaining effective working relationships and interfacing with multiple individuals from diverse organizations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications. NOTE: The limit does not apply to cover letters, eligibility documents such as Standard Form (SF) 50, Military Spouse, DD Form 214, transcripts, etc. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information This position may be eligible for part-time or situational telework at the discretion of management. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements: Person with Disabilities- Schedule A Special Hiring Authorities for Veterans Other Special Appointment Authorities - Subpart F Special Hiring Authority for Certain Military Spouses Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/who-needs-to-register/#p5 ) To receive consideration please make sure you select ALL appropriate eligibilities in the application questionnaire. Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf