IT Statewide Engineer 1-3 (OTS-DCO) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4816218) Apply  IT Statewide Engineer 1-3 (OTS-DCO) Salary Depends on Qualifications Location New Orleans, LA Job Type Classified Job Number OTS 020325B ERG Department Division of Administration-Office of Technology Services Opening Date 02/03/2025 Closing Date 2/17/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Unit. Req. 204852 This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. Louisiana is a "State as a Model Employer" for People with Disabilities. The OTS Network Communication Services team will use this IT Statewide Engineer 3 position to support ongoing operation of the complex multi-agency networks under OTS's responsibility. This position is one of a team that supports all consolidated agency networks at 1200+ users sites statewide, providing the infrastructure that facilitates all other IT services. This group has full architectural and operational responsibility for the OTS statewide network and engages vendors and other OTS sections as needed for the installation, troubleshooting, and ongoing support of all network equipment and services at these agency locations and at regional network hub sites. This position, working closely with NCS staff in Baton Rouge, is responsible for planning and implementing new network initiatives and for maintaining existing network infrastructure in the Southeast portion of the State. A network technician with adequate knowledge and skills is required to efficiently handle all trouble reports, new service requests, and projects for that area. This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Engineer 1 (TS-314), IT Statewide Engineer 2 (TS-315) or IT Statewide Engineer 3 (TS-316) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Engineer 3 is $ 117,998 . Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact: Erica R. Gay HR Specialist Division of Administration/Office of Human Resources email: Erica.Gay@la.gov Minimum Qualifications MINIMUM QUALIFICATIONS: Five years of experience in information technology or administrative services; OR Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR An associate's degree in information technology plus three years of experience in information technology or administrative services; OR A bachelor’s degree plus three years of experience in information technology or administrative services; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services; OR A master’s degree plus two years of experience in information technology or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. Job Concepts FUNCTION OF WORK: To serve as a technical lead for a statewide information technology infrastructure system. LEVEL OF WORK: Experienced. SUPERVISION RECEIVED: Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. Other reporting relationships may be approved by SCS. SUPERVISION EXERCISED: May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS. LOCATION OF WORK: Division of Administration, Office of Technology Services. JOB DISTINCTIONS: Differs from IT Statewide Associate Engineer 4 by the presence of serving as a technical lead performing moderately complex tasks in support of a statewide information technology infrastructure system. Differs from IT Statewide Engineer 2 by the absence of serving as a technical lead performing complex tasks in support of a statewide information technology infrastructure system. Examples of Work EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED. Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc. Perform advanced system/equipment maintenance upgrades such as new major versions and data migrations. Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level IT personnel engaged in infrastructure support activities. Perform advanced troubleshooting, such as resolving interoperability issues between systems. May also resolve intermediate issues when needed. Provides moderately complex system configurations. Records and generates usage reports for customer invoicing. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Provide one or more brief examples of your project management experience, preferably within the realm of network implementation/support. 02 Briefly describe your experience supporting Ethernet/IP LAN and WAN environments. 03 Do you have any experience with Software Defined Networking or Network Access Control platforms? Please describe. 04 Do you currently possess any network certifications: CompTIA Network+, Cisco CCNA, or Experience? Please list. 05 In an effort to measure recruiting efforts, please indicate how you found out about this vacancy (word of mouth, job board, etc.) If you found out about this vacancy through a job board, please indicate which specific job board. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email