The job profile for this position is IT Strategy Director, which is a Band 5 Management Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Role Summary

This leadership role will bridge the gap between technology and our Pharmacy business and vendor partners ensuring we maintain a high level of technology collaboration and oversight with MAPD and PDP lines of business. The Director will be the leadership point of contact for all pharmacy related technical initiatives and serve as the trusted advisor for pharmacy stakeholders.

Responsibilities

Oversight and responsibility for relationship development with Pharmacy leadership and stakeholders.

Provider leadership in managing the team and projects, working across multiple internal technology teams closing the gap between technology and the Pharmacy business.

Serve as the technical trusted advisor to Business and Pharmacy Executive Stakeholders and collaborate in business case development and roadmap planning.

Serve as liaison between Pharmacy stakeholders within the vertical and operations ensuring all performance issues are appropriately escalated and resolved through process improvements.

Stay abreast of federal and state laws that pertain to Medicare Advantage, Employer Group and Part D.

Identify opportunities for ongoing program enhancement using automation, data governance, and advanced technical tools.

Provide performance and trends to business leaders to ensure goals and objectives are met.

Maintain strong connections and communications with key contributors, ensuring they understand the vision, approach and status of Pharmacy project initiatives.

Assesses current technology assets and collaborate with architects to rationalize existing pharmacy tools and explore pharmacy partnerships.

In collaboration with stakeholders, ensures teams have necessary budgets, resources, approvals, and other support.

Communicates regularly with key compliance Stakeholders to collect and share feedback.

Ensures Pharmacy business owners are engaged and supportive of direction. Builds and maintains relationships with stakeholders to stay abreast of business and technical team needs.

Resolves issues escalated by teams and continually optimizes teams and processes.

Communicate to senior leaders about strategy direction and changes.

Maintains knowledge of current trends and developments in the managed care field.

Competencies

Analytical Ability

Dealing with Ambiguity

Communicates Effectively

Instills Trust

Strategic Mindset

Drives Vision and Purpose

Manages Complexity

Drives Results & Engagement

Qualifications

Strong background in both Medicare and Medicare Part D compliance and technology.

Experience with Pharmacy Benefit Managers.

Experience working in Agile/SCRUM software development organizations.

Excellent analytical and problem-solving skills, with the ability to interpret complex regulatory requirements and develop practical solutions.

10 years of experience with Pharmacy data management, data governance and data quality

10 years’ experience in compliance technical support, specifically in the Medicare Advantage, Duals and Part D health care industry.

5+ years’ experience working with Government Business Healthcare Solutions highly desired.

Experience scoping complex projects/programs and driving through to completion.

Bachelor’s degree required.

Strong leadership qualities

Excellent analytical, critical thinking, and problem-solving skills with high attention to detail required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.