We have an outstanding career opportunity for anIT Support Analystto join a leading Company located in theWentzville, MOsurrounding area. We are seeking an IT Support Analyst responsible for troubleshooting, supporting, and delivering personal computer system solutions, as well as providing initial support for IT infrastructure. This role is crucial in maintaining IT systems, resolving technical issues for users, and ensuring smooth business operations. Job Responsibilities: + Provide technical support to end users to minimize downtime and maintain business operations. + Implement and maintain personal computer software and hardware within assigned areas. + Stay current on new technologies and productivity tools. + Test and implement personal computer components to ensure efficiency. + Develop flexible, integrated, and maintainable IT solutions. + Communicate and escalate issues to Senior IT Specialists when needed. + Manage incidents and change requests in ServiceNow. + Support local end users, including administrators, directors, and executives. + Provide on-site and remote support for enterprise video conferencing systems. + Assist in the installation, configuration, and management of Local and Wide Area Network systems. Basic Hiring Criteria: + Minimum 2 years of experience in end-user support of IT systems. + High school diploma or equivalent required; Associate's Degree preferred. + Experience with Windows 7 and 10, Server 2008 and 2012. + Knowledge of Active Directory, DNS, and DHCP. + Administrative experience in: + VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure, and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc.). + Experience supporting enterprise video conferencing systems. + Familiarity with network systems, including Cisco switches/routers and the full Meraki stack (Security appliance, Switches, Wireless, Cameras). Desired Qualifications: + 2-4 years of experience in IT system development and support. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance