Kforce has a client in New Haven, CT that is seeking an IT Support & Helpdesk. Summary: We are seeking a proactive IT Support Specialist to troubleshoot basic computer, Internet, and application issues for users. This role involves providing assistance in person or through remote technologies, diagnosing problems, and recommending or performing remedial actions to restore system functionality. Key Responsibilities: * Diagnose and troubleshoot basic computer and Internet issues * Provide support for application-related problems * Assist users in person or through remote support tools * Recommend or implement minor corrective actions based on system operations knowledge * Document and track issues to ensure timely resolution